The Entertainer
Toy Stores
Most Recent Comments
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November 2023
Awful manager there. Didn’t inform me that my order was ready to collect via click and collect I made my own way to store to find out if arrived and when asked about it I was a very rude response. Find the manager there an absolute pig and have made a complaint to head office as not the first time I’ve received bad...
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December 2022
If you love customer service, do not go to this racist store. The worker ‘Matt’ is rude, unpleasant, and is a clear racist only interacting with select customers in a polite manner. Their manager showed a total lack of care stating that he would ‘speak to him’ but this won’t happen. so I will be making a formal...
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December 2022
Do not go to this racist store. The worker ‘Matt’ is rude, unpleasant, and is a clear racist only interacting with select customers in a polite manner. Their manager showed a total lack of care stating that he would ‘speak to him’ but this won’t happen. so I will be making a formal complaint, after spending over...
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From The Entertainer
Our Quiet Hour aims to create a calmer retail environment for autistic people by switching off the music, dimming lighting where possible and removing noisy demos. Quiet Hour runs for the first hour of opening. The Entertainer is one of the UKs largest toy retailers, currently operating over 170 stores. Our goal is to be the best loved Toy Shop, one child and one community at a time. That's why, in every store, we hold regular demonstrations, organise competitions and even have guest appearances from the most popular characters of the day as part of our Playground Club. Visit our store in Orpington to browse our selection of toys and games.
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