August 2024 by Noemie Caires
Very poor practice in the shop today. When walked in asking for one nail to be fixed ! The shop floor was empty and one staff man ? said no we can?t do as fully booked and he ain?t doing anything just sat on the front desk.! Can tell that they are very busy !!!! Will not bother with them !! Very unprofessional! And no mention of any chance of getting seen !!?
July 2024 by Seven Kings
Went for a spa pedicure the other week and noticed there was only a couple of ladies doing nails mostly men which I found a tad odd? Anyways had my pedicure by a male technician and left feeling disappointed ??
I had to tell him countless times what needed doing and that was fine but not really a relaxing experience. Then the nail polish application was not up to the standard I had been used to so won?t be going back there. ?????
January 2024 by Chloe Cannon
Amazing nail shop been coming here last 14years and will not go anywhere else they take there time unlike other nail shops never rush you and always friendly. Never waiting long either always try there best to get you fitted in.
January 2024 by Shauna Aldridge
Always leave so happy due to the amazing Lisa!! The staff are all so warm, welcoming and hard working always paying such great attention to detail and the costumers needs. Always a pleasure to come here and very reasonable priced <3
March 2023 by Chaylie Church
I Had my nails done here about a month ago, the nails them self looked good but the tips that were glued on was very tight and pinching my fingers, the same night they was really hurting and didn't go away for a couple of days, I understand this happens but should be gone the next day, this was not the case. Also my nail bed is very damaged and my nails are still peeling and are very sore and uncomfortable. I have been told that this is due to cheap harsh chemicals being used on the nails.Also the staff wasn't very friendly or interactive and what ever that have used has destroyed my natural nails!
March 2023 by Canan Sakalli
Best pedicure I?ve had, was so impressed I went back the following day to get gel on my nails. Staff were friendly and took there time?Would definitely recommend, I?ll definitely be going back
March 2022 by Adele Bates
Love this place always do my nails so.perfect never any problems
March 2022 by Holly Barrie
If I could give this place 0 starts I would before covid I would use this place every month but been twice in the past two months. My 1st time you could tell they was short of staff but it took them 2 hours just for a full set. The 2nd time I was there for nearly 3 hours for a soak off and a full set, I had my hands soaking fir nearly an hour so my nails were super soft. By the time I had my tips placed it had been an hour from when they first started my nails, when it came to filing my nails thr guy was so rough I kept pulling my hands away and saying it was hurting. He was blanking everything I had said. By the time everything was do my nails look horrible but had to deal with it as had a hospital appointment I couldn't be late toWhen soaking if my nails today I've noticed 4 nails altogether have cracks running down them and have many weak spots. I'm now un able to get my nails redone for my cousins wedding as my nails now need time to grow and get stringer what will take months.If you fancy getting your nails ruined and can spend stupid amount of time and money, go ahead. They have become lazy and don't care for their customers ?
August 2020 by Norah
Sadly, a really awful experience. Made an appointment for 10.30am on a Saturday and when I still hadn?t been seen at 11.15 I asked, quietly and politely, if they could still fit me in as I had to go in 30 minutes. 15 minutes later I was seen but made to feel very uncomfortable with glares and tuts from the staff. I felt quite intimidated so genuinely didn?t rise to it. It got to the point other customers were giving me looks of sympathy. Aside from the terrible service, not many choices of colour, staff didn?t ask what shape I wanted for my nails, left remnants of previous nail varnish on edges, nail length uneven. I knew I wasn?t happy with the quality but wanted to just get out of there as soon as possible so kept quiet except for asking if one noticeably long nail could be ?a little bit shorter please?; the response to the request was a glare but it was at list filed slightly. Don?t think I saw a single smile from anyone working there. All very odd and hostile for an environment that is meant to be a bit of a ?treat?.
There are four nail salons in Petts wood, I strongly recommend you go to any of the other three!
March 2020 by Jacqui Davies
HAVE BEEN VISITING THIS SALON FOR MANY YEARS AND HAVE BEEN THRILLED WITH THEIR EXPERTISE AND QUALITY OF PRODUCTS.THEIR PRICING IS SPOT ON AND ALTHOUGH THERE IS SOMETIMES A QUEUE THIS ONLY GOES TO SHOW THEIR POPULARITY AND IT IS ALWAYS WORTH THE WAIT.I HAVE ALSO WITNESSED THEIR CALM AND POLITE WAY OF DEALING WITH VERY RUDE CUSTOMERS.! THEY KNOW ME AS MICHELLES MOTHER AND ALWAYS REMEMBER ME AND TREAT ME RESPECTFULLY.
March 2020 by Rachel Rowan
Been coming here for seven years - best nails, good price and would go nowhere else; lovely staff and nice atmosphere
March 2020 by N Nina
Best nailsalon in town!
March 2020 by Laila
my favourite place to get my nails done! Sam is so talented and reliable and I never leave disappointed! love them and return for every infill, the best!!! ??
March 2020 by Holly Morris
I have been coming to this nail bar for years and I have had nothing but an amazing experience! From beautiful nails to very kind staff I wouldn't go anywhere else! These are just a few examples of the beautiful range of colours they have and the designs they achieved for me!
March 2020 by Fabi Di Castro
They deserve 0stars they charged me £30 to do a cheap pedicure (don?t expect lux pedicures)with no colour and £32 to do my ombré infill and that would be ok with they did infill with both colour which they didn?t So my nails don?t even look good. I was seen straight away yet it took them 2h30m to do this. They do not respect their price list so avoid this place to the max. Horrible horrible customer service when you say something that you not happy about they start talking in Vietnamese I?m foreigner myself I work in beauty and this is something I would never do to my customers.
