June 2023 by Tapan A
Sarah is really clever and efficient and just saved a customer £2 on a bird feeder. Steve is also very nice. A store is as good as the staff who manage it.
March 2023 by T
Grant and the whole team in this store were extremely helpful and polite and professional. We were looking at the air fryers, and their assistance and time and knowledge they gave us was very much appreciated.
February 2023 by Sky
Grant and the whole team in this store were extremely helpful and polite and professional. We were looking at the air fryers, and their assistance and time and knowledge they gave us was very much appreciated.
January 2023 by alan samuels
Has most things for the home
December 2022 by Sandra Riddell
Brilliant displayed items with excellent service and offers. One of our well known favourite stores been serving us a while now. Loads of good quality items too boot merry Xmas to all .
December 2022 by Penny Keys
Great customer service. Went into this store to pick up an order and everyone was so friendly and helpful.
August 2022 by Christian Lorint
Very helpful thanks Trudy and Amy theres still nice and helpful people left once again thanks
June 2021 by Sophie Beattie
Dani was so incredibly helpful with a really complicated order (at least I thought it was!). Great advice, and great service. Thank you!
May 2021 by Williette E Domingo
A team of friendly, patient and helpful staff. Went to the shop today to do some printing and as usually the printer decided to play up. The team was not having any of that and did their utmost best to fix whatever problems they were faced with.Thank you so much for your help. I truly appreciate all you did. I would have given you a big fat TEN because that?s what you deserve. Very professional indeed?
May 2021 by Nanette Ababio
I was visiting a family member in the Orpington area, and they wanted some items like batteries and so on from the high street. I was advised to get the things from the Robert Dyas store, because ... ?They are nice in there?, being the main reason. I can definately agree with that reasoning because I was greeted as soon as I walked in, a lady (I think she was the manager), took me to each item I needed, and even jumped on a till to serve me, as another customer was buying a lot of items and it would have taken time for me to served, if I had waited. I live in Catford area and after my experience in the store, I would happily travel to the Orpington Robert Dyas for anything I might need. Thanks to everyone there.
May 2021 by AJS
With return to shopping after lockdown I had to make a visit to a few shops in Orpington one of which was Robert Dyas. A bit nervous to be out shopping again but very impressed with this store. Social distancing in place by staff and they even went out their way to go and get the goods I needed. I made a point of thanking the manager. Will return here and can recommend to others who are worried about a return to shopping!!
May 2021 by Alison Scrivener
A nice place to shop. Staff are always very friendly and helpful.
May 2021 by Tanya Sloan
Excellent customer service in this Orpington store, friendly staff who are always happy to help.
May 2021 by Vivien Ho
All the staff are extremely helpful and friendly. Full of humour!
April 2021 by Sue Argue
I recently shopped in Robert Dyas Orpington. I was rather manic throughout my shopping experience & purchased rather a lot of goods . The staff were extremely helpful in helping me collect the items that I required. They spent approximately 1 hour with me. The manager Sarah English was a very professional lady who bagged up the items That I wished to take hone with me. The other items were stored in the store for me to collect. Unfortunately I was admitted to hospital later the same day & was unable to collect the items.m as arranged My husband who was also unavailable on the day, went into the store a few days later to explain the situation. Sarah kindly kept the goods all bagged up & ready to collect in their warehouse. I finally picked these items up on Friday 23rd April (11 days after the purchase). Once again Sarah went out of her way to assist us by bringing the goods from the shop to our car parked several meters up the road.Overall I cannot thank all the staff in the Orpington branch enough for all their help & assistance during my diabetic hypoglycaemic episode.T hi ants cx again & I wish the team all well with the easing of Lockdown. Best regards Sue Argue
