March 2024 by james wratten
I have never come across such rude staff in a bank
October 2023 by MR .BASAAM ALABDUALL
Nice bank, but there is no deposit service from the machine.
August 2023 by Mark G (VW Dub & Bug)
This was my first time at this branch, and I found the staff to be friendly and helpful with the problem that I was having with the banking app, which I was trying to install so I was happy with the service I received thank you ?
August 2023 by Mark Gregson
This was my first time at this branch, and I found the staff to be friendly and helpful with the problem that I was having with the banking app, which I was trying to install so I was happy with the service I received thank you ?
April 2023 by Jazz Singh
Friendly staff and the opening hours are amazing!
April 2023 by Admir Hyka
This branch it?s seriously what a bank should be about, they get things DONE for you.I must have been there 20 times in the last year or so to do business banking and never had to wait more then 5 min to be seen ( that?s extremely rare nowadays for any bank) staff acknowledging and polite, and what?s more importantly they get the job done. Now not all metro branches are like this ( and don?t even get me started with NatWest) but this branch really really stands out.
February 2023 by Derek Ingram
Long opening hours, helpful staff and ample parking very close by.
January 2023 by Tow Much
Bad customer service specially guy with short black hair his very unprofessional ?.Will not recommend
August 2022 by victor thornton
Perfect service open 7 days a week FREE COINSTAR MACHINE
June 2022 by Neil Minchin
used the bank today was helped by Danny top class service received a replacement debit card while I waited well done all.
May 2022 by Darren Church
Their motto of Banking made easy is a complete lie. Staff are never helpfull the assistant manager is a vile woman, coin machine wasn't working and staff refused to take coins in at counter, app is forever going wrong
April 2022 by Nicola Chaw
Opened a business account with Charlie, who?s such a sweetie! Was all done and dusted in a couple of days with no problems. Also, the background music is fab for any 80s enthusiasts like me!
April 2022 by Ris AR
There were no cash machines inside and my mum is always concerned with 'tampered machines' so prefers to take out her money in store.I don't shop at metro bank and only went here to use the cash machine.
December 2021 by Surlu Rao
Busy branch with inadequate staff. Aways short of staff. Every time I go there, trying to meet any customer service rep, someone takes the number and there is a wait of atleast 2 hours before anyone sees you. Absolutely pathetic service. The rep says proudly that it?s a busy branch. Which is great so why don?t the dumbo managers get more staff then. Unfortunately I can only see empty desks and no staff. Come on you can do better.
September 2021 by C
I went into metro today, and my god was the customer service amazing. I had a young lady called Jenny and she was so excellent. She was polite and when I was like do what ever I trusted you as your doing it and I?m with metro she was professional and said I am still gonna read the terms and conditions out, so if any of you need a good person to go to then go to Jenny.Callum