“Everything was fine except that there was a delay because the instrument used to measure the emissions wasn't working and the MOT couldn't be completed. No one rang me to tell me that this was the case. I rang at 5pm (I had taken the car in at 9.15am) after not hearing from the garage and they explained the problem. They should have informed me at some point that they're was a problem.”
“I had 3 cars (mine , my husband’s and my son’s) for Mot’s and services on consecutive days. I was seen by Jo for all 3 and the service I received was excellent.”
“Everything was fine except that there was a delay because the instrument used to measure the emissions wasn't working and the MOT couldn't be completed. No one rang me to tell me that this was the case. I rang at 5pm (I had taken the car in at 9.15am) after not hearing from the garage and they explained the problem. They should have informed me at some point that they're was a problem.”