August 2025 by Mar K
Queue and wait times at the tills are always completely unreasonable in this store.
There is often only 1 till open, with a slow cashier, which is always congested with people trying to buy a high volume of items. As such this means customers who wish to buy a smaller number of items, or want a quick in and out experience, are held with unreasonable waits.
On my last two visits I have had to abandon my shop due to crippling queues lenghts to check out. Frankly it is poor that a branch like this does not offer self checkouts to alleviate this issue in 2025.
Therefore this score reflects a failure to provide a reasonable level of service with effective check outs.
February 2025 by Elina Kirova
Good store and lively service
February 2025 by Martyn Cope
Small b and m as the aisles are compacted if they have cages of items around
January 2025 by maria Kentell
The store ok the staff are very friendly but I had issues with access with my Assistance dog but they allow pet dogs in there and the sign on the door says assistance dog only I even had my Assistance dog attack in the store by a pet dog but nothing done about it
October 2024 by Sonali Salgaonkar
I always choose this for my gift shopping. Nice and affordable options for gifting as well as for home decor.
October 2024 by ajay kharde
The store is small but lady named Camel (if I read her name correctly) is also small hearted. Looks she is not happy with what job she is doing there. First she ignored me when I tried to draw her attention when I said excuse me. 2nd time she responded but even didn't bother to look at me. After sometime asked her if store has unibond aero 360 and she immediately said no we don't sell that. However I was able to figure it out in the same till. Then she passed while I was checking unibond aero 360. She noticed she lied or she realised she don't know what store has or not. If you don't know what store has or not, how can customer expect to know. Customer will always ask if they are not able to find what they want in any scattered store. Staff should not show such possible racism however. If you have to work on Sunday that is your problem don't try to wrap your day without helping customers. Date 29th Sept 2024 time 11.45 AM around.
September 2024 by Rebekah Scott
Good size store, lots of products, well stocked and clean but very few staff so till queues back up very quickly.
June 2024 by Marie Hawkins
Staff are friendly, the store was a bit untidy today but have lots of lovely things to buy and you can get free 2 hour parking if you spend over £5 so worth a visit.
June 2024 by Robert Field
Service is poor never enough people on the tills
April 2024 by stephen barrett
Did not go in there.
April 2024 by Reg Nedi
Okay place to visit.
March 2024 by Gwen W
Staff on tills always very polite, good prices on most products, though have often found the stationery selection to be overpriced and not much of a variety. Shelves seem to be regularly stocked up. Overall, good value for money, good variety of products, enjoy going in to see what new products they have
December 2023 by Julie Barnett
Fantastic. Mega saving. Will be visiting again
December 2023 by Stephen
Very good for bargains. Cheap, with large stock of every day items. Aslies are a bit narrow and can be difficult to find what you are looking for. Staff very helpful. Would be difficult getting around aslie with prams,large shopping bags or mobile wheeled devices. Otherwise a good place for browsing and purchases. Can be some large cues at checkouts, but worth the wait. Definitely worth a look. Situated at walnuts centre.
December 2023 by Alana Bateman (AllyB)
I was very disappointed-unfriendly staff and aisles too narrow - nothing like the B&M in Tonbridge Store. I won't be visiting the one in Orpington again. I found more items I needed at the Pound shop..
