June 2025 by Romel Muli
I had a problem with my Rayban I purchased. I met with Chelsie who was wearing her smile. She was there to listen to my concerns. She was very supportive of me and understood my situation. She helped me through the process and I was able to meet my expectations. She knew very well her work and I can only say Thank you very much to her for the job well done??
September 2024 by Dany Roal
Lovely and friendly staff, much better service compared to the Springvale branch.
Would always choose to come here instead because of the great customer service.
July 2024 by caroleann vodden
I have only recently moved to Orpington and today was the second time I've used Argos, the staff on both visits have been so helpful and very polite young and intelligent, it is a pleasure to shop there.
January 2024 by Stephen
Great for bargains. Wide range of products. A lot of price drops. Not enough catalogue machines. Can be a bit frustrating due to for a lot of products u need to request a staff member, so that they can take your catalogue item number. Sometimes you can swipe your bank/Argos card. But as stated,will have to ask staff. Staff very efficient and helpful. Although some products might no be available,so have to order on line or root around for a store that might have it. Can have home delivery, very good this because they will sent u a message when the delivery driver is close. Yes Argos is definitely the number 1. For shopping.?
January 2024 by Anna Maleham
Staff were very helpful, polite and friendly. Delighted with my purchases.
December 2023 by A Harrison
Very friendly staff and quick with my orders when collected.
June 2023 by Amanda Jane
Normally I have found all staff to be helpful and friendly but there is one older woman there who is rude and no customer service what so ever. I was told because my item had broken they couldn't give a a refund, even though I had a receipt. Why advertise that if you are not happy you can return a item within 30 days. I had this strimmer for 2 days! False advertising! Bad customer service!
October 2021 by Chiara Rdn
They have none of the items listed on Google Maps as available in-store. This is barely more than a collection point. If I had known that, I'd have saved myself the trip.
May 2021 by A
Closing 1 hours before the actual closing hours on google. Wasted my time and money.
December 2020 by Sandra Bysouth
No loading bay to collect heavy bulky items or help to lift on trolley. Rude staff. Dreadful customer experience.
December 2020 by Paulina Pietrykowska
The worse experience I've ever had with ARGOS STORE!!!!! I came to the Sainsbury's store in Orpington to refund my electric hairbrush which I bought beginning of March and haven't had chance to return it before as I've been self isolating for last 9 weeks. There was no manager on shift, just 3 young girls under 18. So basically they told me that I'm not allowed to return it because I opened the plastic bag but how could I check the product in the different why?! So they called the Sainsbury's manager as I said there was NO MANAGER ON SHIFT!! The guy came and completely disnt know what to say as obviously didnt know argos rules so started apologising and that's how they solve the problems. I walked out with my hairbrush and headed to Bromley store, took me 2 minutes to return it.ILL NEVER COME BACK THERE!!!
December 2020 by Radu R
Very long waiting time, because 3 staff members was serving one customer. Untrained staff ! Very disappointed!
December 2020 by Saint Anger
Poor service as usual. Not shopping argos again, amazon better
September 2020 by Mark Hornsby
Atrocious service. Rude and ignorant staff who take clueless to a new low. Never again.
January 2020 by dave bonner
sainsburys are determined to kill off argos and orpington sainsburys is very poor
