I love the brand and shop a lot from River Island but I’ve had such a terrible experience today with the manager that I would not think of stepping foot in this store again. I was in the men’s section and this girl who was the manager behaved so rudely and unprofessionally with me. When I asked her name so I could leave... read full comment
May 2025
I have terrible experience. At the store manager and other staff misbehaving with me when i went there for return and even they couldn’t to talk with me properly they put my item on desk and go away from there and they are not accepting my item return back.
March 2025
Bad customer service and their return policy is fake not going to come again