March 2024 by IGHERE OGHENETEGA
Lima was great ,made me want buy all of he good stuff in the store
March 2024 by Shaheen Patel
I visited the store today on Mother?s day ,They put some mothers day balloons at the front ,while i was talking to the man who was serving me my 2 year old ran to the balloons and started playing, suddenly manager came from inside and snatched the balloons from him and put it inside, i told her there is a way to take , you shouldn?t snatched it, he is little boy, she gave me attitude and didn?t apologise , This is the way she treated mother on mother?s day .Her behaviour made me really sad and angry.By the way the guy who served me was brilliant and very helpful i bought two watches.I wish i could give 5 stars for his Service .
March 2024 by Adam Roosendal
Thanks to Shamaila for being amazing! Very helpful and full of happiness which was contagious.
March 2024 by Richard Akinlade
Leema was very helpful with great customer service
March 2024 by Meera Krishnan
Excellent service by Shamaila
March 2024 by Maureen Nieberg
Khan of westfield stratford is a credit to your company. He actually wanted to help without being asked. There should be more assistants like him
March 2024 by Cameron Whitehead
When first arriving quite cold welcome however one guy noticed us even while with another customer, Wajid being very perceptive and showing good customer service skills called for someone to help us.We were greeted by Samia who was absolutely lovely, we were there to buy our wedding bands so quite a big deal for us and Samia greeted that task with professionalism and care.The rest of the store/staff could/should take note of Wajid and Samia in how a high end jeweller should operate .
March 2024 by Shabir Ahmed
The bald tall Asian guy was so rude, I think he may be the manager. I was waiting for service and had to ask and when I did he had a look like I was annoying him, so I went next door and bought from browns far better quality and 5 star experience with coffee biscuits teddy bear!!
February 2024 by Martha Burgendy
Sharon and Iman were lovely! Great service ?
February 2024 by David Ross
Shamaila was really helpful. I came in to have links removed from my watch. She quickly sized it up and had the links removed in no time. She was even kind enough not to charge me despite this not being where the watch was originally purchased
February 2024 by sleam konjit
I really appreciate H.samuel customer service, especially because I want to thank you, Khadrjia. She helped me and explained everything step by step .. thank you so much
February 2024 by Andrew Conteh
Amazing service from Delwar, took his time and effort, fabulous customer service.
February 2024 by vitaly stulin
Great service by shamaila! Very helpful and swift!
February 2024 by Amina Khanum
I had a really good experience in H.Samuel in Stratford Westfield. Marjana was incredibly polite and helpful. She was friendly and patient with my request, as I kept changing my mind for the item I purchased.
February 2024 by Ayesha Gondal
Good service and very helpful dealing with the very tangled necklace. Thanks to Wajid and the teamxx