August 2023 by jahen joshi
The place is good, employee's are very well, one of the girl who's name is shubhi. She cleared my confusion and doubts about a vitamins which I was excetly searching about. Great work. I was searching for that vitamin and I got that without any problem.
August 2023 by real nature
It was literally the first time I bought a foundation perfectly matched with my skin tone after an advice. Professional and kind the girl Jariya. :)
August 2023 by Laura Litam
It's a huge Boots branch and this one has almost everything you need.I love that they have a self check out kiosk too.
August 2023 by Andi Cheese
From the reviews already posted one can see it is very hit and miss here and very average. I went in today to purchase some insect repellent and tried to find someone to ask where it was but no one was available. I eventually found it and picked up the product I wanted and proceeded to the tills. Just then I saw 3 staff members having a good old chinwag among themselves. It would be good to see them mingling with the customers and trying to help them, but hey ho it's the modern world.I went to the self service tills and queued like a good boy. When I got to he front I noticed only two of the approximate 10 tills were cash and card, the rest just card. This makes me sick, they make cash and card tills, they look the same but yet as a company you insist on forcing the card payment only down our parched and withered throats. Make them all card/Cash please, please, please. Old people and vulnerable people queue to use the tills and have to wait a lot, lot longer to use the cash tills. They are forcing us into a cashless society because it is easier for them, not us the paying punters . I can see why there are petitions going round about this and forums suggesting we only use proper staffed cashiers which I will do from now. If there is a long queue I will put down my basket and walk out, someone else can put the stuff back.Progress is not always satisfactory
August 2023 by Laura Jude
I came to Boots Stratford, Westfields Store on my birthday looking to buy some perfume. I was helped by Maryam who was incredibly lovely, helpful and patient. She recommended some perfumes to me and helped me find the perfect one! Amazing customer service
August 2023 by Kimberly033
i just buy a 3 perfume in boots(Stratford), one is chanel. I have show the photo( EAU DE PARFUM SPRAY) to a sales, and she look at it and bring me to the chanel board, and show me the perfume BLEU DE CHANEL (EAU DE TOILETTE SPRAY)which i don't know , and I buy it. After 10mins i back home and just open the outside packaging and realise that is not i want, and i just back to the boots and ask if i can change cause that is not my fault, and they keep saying i can't get change because i have already open the packaging. The problem is those perfume are the same look outside, how can i know that this is what i want or not? This is not my fault and even the manger checked the cctv still think is not their problem because i had use the finger to point that perfume( which is the sales show me that is what i want and ask me for how many ml do i want). If i know what i need i don't need to show the photo to her right? i trusted her and i bought the wrong one( which i just bought it last month in same place :) ) i don't even get an apology from her.
July 2023 by Jay Maryam
Had the most wonderful trip to Boots Westfield Stratford today. I went in for some makeup products and needed help finding some new products and the entire team was so supportive. Jack was very helpful and patient with me. He recommended me very good products and I was pleased with my overall experience. I will be recommending this store to my friends due to this impeccable customer service experience.
July 2023 by Sabrina
Shop was not very busy but no staff seemed to want to help, just chatting amongst themselves. When I finally got someone?s attention I asked for a shade match and she decided to swatch shades that were at least 5 shades darker than my skin tone. Very disappointing experience. I still wanted to find my shade so I did it myself then asked another staff member to open the drawer to find the specific shade I wanted and it was sold out (and it seemed that a lot of them were also sold out). She then shut the drawer and walked away without even looking at me even though I was in the middle of asking her a question. It didn?t help that she just left me to go back to chat with her colleague. Most frustrating experience. I used to work in retail and the staff here couldn?t even give the bare minimum to customers.
June 2023 by Google user
Had the most wonderful trip to Boots Westfield Stratford today. I went in for some makeup products and needed help finding some new products and the entire team was so supportive. Jack was very helpful and patient with me. He recommended me very good products and I was pleased with my overall experience. I will be recommending this store to my friends due to this impeccable customer service experience.
April 2023 by Ro P. M.
Today I met Rosella at the Estée Lauder stand in Boots Westfield (Stratford)- She was extremely helpful and nice :) thanks for your advice regarding what creams and make up to use according to my skin type, really appreciated it !
April 2023 by Georgia Maria
Soooo impressed today!! Naima serving at the makeup counter was soo lovely, she made me feel really welcome and helped me pick out the perfect make up for my skin, she had so much patience and was very kind, she served me with a smile and had great customer service, I am very pleased and I will be back again she made the experience comfortable for me as I was sick, she put a big smile on my face thanks so much x
April 2023 by Sofia Z
I recently visited Boots Westfield Stratford in search of a new perfume and I had the pleasure of being assisted by Hodan. I must say, I was extremely impressed with her exceptional customer service skills.From the moment I approached Hodan, she greeted me with a warm smile and made me feel welcome. She was incredibly polite and took the time to listen to my needs and preferences. She was patient and knowledgeable, and helped me navigate through the various options available, ultimately helping me pick out my perfect fragrance - the Kayali perfume.What impressed me the most was Hodan's dedication to providing excellent customer service. She went above and beyond to ensure that I had an enjoyable shopping experience and that I was satisfied with my purchase. Her attention to detail and her willingness to help truly made her stand out as a remarkable sales assistant.Overall, I would highly recommend Hodan to anyone looking for exceptional customer service at Boots Westfield Stratford. She is a true asset to the store and her commendable customer service skills are a credit to her professionalism and commitment to her role. Thank you, Hodan, for making my shopping experience a memorable one.
March 2023 by Rianne Pinnock
I just want to say again, Thank You to Mai from the Dior makeup section. She was utterly amazing. I just came in for a change of makeup but she gave me the best experience. She really put a smile on my face.
March 2023 by Shannon V
Thank you Jack & Laura for being so helpful, helping me navigate the complex skincare options! Very thorough!
February 2023 by __Muna __
Had a very lovely experience in boots today! I went in there to get a couple bits of makeup and Hodan was soo lovely and helpful. She took her time finding me the right foundation and concealer shades for me and helped me with any questions or advice I needed. I was very happy with the service offered thanks to Hodan!
