March 2023 by G3037YKpaulinaa
I ordered twice from here and it never came by. The management is so poor. First time, the rider said he was coming and I never saw him, called the management and they said they couldn?t do anything about it. Same with the second time, he said he was at the door but I never saw anyone. Very poor service
February 2023 by E396SVhm
My family decided to order a takeaway from this shop, we waited for 40 minutes for the food to arrive only to discover that half of our order was missing. I rang the shop to enquire where the rest of our order was, only to be told by the person on the phone that the manager had packed our food himself and that everything had been accounted for. I told her that he must have made a mistake as we hadn?t received half of our food, she proceeded to tell me to take a closer look in the bag as maybe we hadn?t check the order properly. I told her there was nothing l left in the bag and I wanted what was missing to be replaced. After a big debate they decided to replace my order, when the driver turned up they had replaced the missing burgers but failed to send the chips. PLEASE DO NOT ORDER FROM THIS SHOP. They are a complete waste of space who refuse to admit when they are wrong. This is no way to run a business and keep loyal customers. WE WILL NEVER ORDER FROM THIS SHOP AGAIN.
January 2023 by Reena P
Ordered a takeaway via Uber Eats. An item was missing and I rang the restaurant expecting them to resend what they had forgotten, but instead was indirectly accused of lying by telling me ?the kitchen definitely packed it?. They then proceeded to point the finger of blame to the Uber driver and that I should take it up with Uber! Just shoddy customer service - if you can?t handle online app orders correctly, maybe don?t bother!
July 2022 by 342majidt
i have been ordering food from these guys, for a few years, just because they are the only pepes around. i have so many instances of terrible and rude service with these guys that i lost it today? if the owner reads and cares about it please get in touch with me.. the manager who claimed to be the owner cannot be the owner as owners dont f off business like this
September 2021 by Kevin Windell
Best site I've been on Android for sport
August 2021 by Maistgeace
Ordered food and waiting for 30 minutes before being told it will take another 10-15 min as we are busy. The person I was talking to was very rude and almost ignored me when I told him you should have stated when I was ordering that it will take 45 minutes. I saw people come in and collect their order while we waited. The worst was I was complaining about the delay and he didn?t care. Never coming here. This place should be boycotted unless you are happy with delayed service
July 2021 by Scenic783194
Will never order or eat at this place again. Been eating here for at least ten years on and off. Was refused my order because the management didn't like my phone number! Bizarre! Management policy when they don't see a local number show up. Was the best place when Joseph the previous manager was there....used to be great for customer service.
February 2021 by Harishio
Ordered a delivery, food was cold and inedible and more importantly had fillings I had requested taken out for my children. Upon delivery I called and they were extremely rude - not my problem was the answer? I will order eat from this restaurant again, in this day and age customer service should be paramount for all - what a terrible waste of money and now I have hungry children to feed
October 2017 by daniel bilan
Racist people. They don't recognize foreign ID. Been there with my wife (23) and they won't accept anything but BRITISH driver's licence. A good place for racist people to meet each other
