January 2024 by Aileen Brady
I just want to say Waitrose Northwood Fish Counter the lady serving ( Gaby ) is amazing she is a credit to the store she works so efficiently giving every customer the same perfect service.Aileen Brady
December 2023 by Deal4Vin
Better to go Rickmansworth branch. Bigger thus more choice.
December 2023 by Doris Want
Long queue at the checkout as most have been removed to make way for the multiple self checkouts. I struggled to stand in the queue for 10 minutes and then nobody was able to help me bag pack. I am 90 years old and having shopped at this branch for 30 years I will now go to M&S in Pinner where there are manned tills and helpful staff. Beyond disappointed, given how many elderly shop here, or did?..
November 2023 by Michael Wilson
I have gone to Waitrose less and less but it will now be only when desperate .My local store has done away with most of the usual checkout for self checkouts that are cashless . This is the last straw for me as there was only 2 normal checkouts that were overcrowded . I put my items back with utter disgustWe are not a cashless society . You will rarely get my money from now on as I would rather go to Lidl or Aldi who still sell cheap carrier bags ( another gripe with stuck up Waitrose ) .Waitrose is a store the middle classes who love getting ripped of but they can say at least that they shop at Waitrose .
November 2023 by Ashish Patel
Excellent customer care and service from Chloe.Thanks and keep it up
October 2023 by Theodoros Georgiou (Theo)
I am not going to discuss prices, as very few shop @Waitrose for the cheapest product. Its quality of Products and overall experience. I am afraid, with the introduction of new self-service tills and now only two old fashion checkouts, the experience is unsatisfactory. I have no problem using the self-service checkouts and did use them in the past, but are not suitable for larger shopping. Only enough space for 1 max 2 bags, thus making it very difficult and inefficient. My wife was not happy today during our shopping . Other supermarkets got that part of the design right but Waitrose did not and that will drive customers away, so it's false economy. Sort those issues before its too late ...
October 2023 by Neal Patel
Good place for a quick shop. Not vastly stocked, but you can get more than the basic essentials.
October 2023 by Mike Tom
Always sucked up the high prices due to the fairly pleasant shopping experience but the new self service tills have absolutely destroyed this. Quality of fruit and vegetables is also poor. Will be shopping elsewhere going forward.
October 2023 by Michelle
Very quiet, visited around 8am , got rid of a load of checkouts lots of self checkouts been installed
October 2023 by Snow White
Haven't been able to get numerous items when the store opens at 07:30. Why open at 07:30 if the shelves aren't fully stocked! Staff are Rude, coffee machines are NEVER ready. Discounted products still left on the shelves from the previous day, floors being cleaned still at 07:40!!
October 2023 by Bansi Khunt
I'm just click and collect order but I'm waiting and half hour for my order
October 2023 by Ulysses
Great products and offers every week
July 2023 by Sara V
Great customer service Andy and Daksha were amazing very kind and extremely helpful !
June 2023 by Jamez Ali
Great store, received great customer service from the lady on the self service check outs! Went above and beyond to show me how to use the coffee machine whilst I finished my food shop. Free parking around the back of the sore with access in via lifts or stairs!
June 2023 by ???? ?
We have been using Waitrose & Partners Northwood for last 8 years. We like food and especially vines selection. We are happy to look at the stable service quality level during the years.
