August 2023 by Amir Said
WORST GYM AND FITNESS PLACE TO GO TO!!Thank you for lying as we have a dash cam! Which records with voice. If you would like I can upload and post link in this ???. To allow everyone to see.Asian community will see this and how rude you came across.I?m giving you the best advice you can get here, do not go here unless you want to be abused and get spoken to badly. This is the worst customer service place Iv been to.Management is terrible and all they do is stand outside and smoke.This is what social Media does. When having 35k following.This may help you keep people not throw them away.
August 2023 by Razvan Nedelcu
I had the most fantastic experience at The Northwood Club! From the moment I stepped in, I was greeted with warm smiles from their lovely and helpful staff. They made me feel instantly welcome and comfortable, creating a positive atmosphere that motivated me throughout my workout.The staff went above and beyond to assist me with any questions I hadNot only is the staff incredibly supportive, but the gym itself is well-maintained and equipped with top-notch facilities.Overall, the gym has exceeded my expectations, and I can't wait to return for more workouts.I hope you find this review helpful and that it reflects your positive experience at the gym!
August 2023 by Cameron Howard
The club is great, I've been a member for a month and come with my dad who has been a member for 5 years. The staff and management are amazing, really friendly and helpful. The facilities are up to date with the latest equipment and the gym is always clean and tidy. Parking is no issue. I can't recommend this club enough.
August 2023 by CM
Can't rate the club highly enough! Good value for money (it is pound for pound better than some other local over-priced gyms), staff are very professional and courteous, members are friendly, personal trainers are exceptional and willing to help and give advice if they see you doing something wrong. Why go anywhere else?Having read some of the recent bitter and negative reviews by individuals writing as though they are members but are not, the gym is a much better place without them!I applaud the gym and it's management on it's integrity and high standards......there will always be individuals who are abusive, disruptive and do not want to comply with the club rules which are clearly laid out...please continue to maintain your integrity for the benefit of the members.
August 2023 by Vinash Mistry
Darwin Wellness is a great gym. It's clean, good equipment, and knowledgeable staff to help guide you to reach your goals. It's a total gym with classes, swimming pool, steam, and sauna room. Restaurant /coffee shop also has a good selection of refreshments and food. There is plenty of parking, so for me, facilities and convenience are 10/10.
August 2023 by Leah Mohammad
I must say I am absolutely disappointed in this establishment and the management of this so called ?club?. The club is absolutely vile, pool area infested with germs, dirty changing rooms, machines look as though they haven?t been cleaned in years. I would never recommend this place to anyone that has any sense at all!!Management team are rude and make you feel uncomfortable whilst walking into the gym, the team always smell of smoke and stand outside making you feel like turning around and walking out. Things go missing from lockers and I have never met such a rude man such as - classes himself as the owner and every guest is banned from going again if you make a complaint or raise an issue.If this team had any respect for themselves, they would employ new management and treat paying guests like guests.This establishment should be closed down.
August 2023 by harshil mehta
We wanted to go to this place and booked 3 Hustle passes to go with our 2 year old for a quick swim.We travelled from afar as the pics showed the pool suitable for our requirements.When we turned up with an eager 2 year old (having talked about swimming the whole way) we talked into reception and waited for the member of staff to finish talking with another customer.I said we want to use the Hustle pass and was waiting to see if one would be required for my 2 year old and instead was told, 'you can come in but 'she' can't (pointing to my child)'I didn't want to believe what i was hearing so i looked at her in disbelief.She further said, 'this is a members club and we cant have her (pointing to my child again). This is an adults only place'.I wish to add NOWHERE ON THE HUSTLE APP OR THE NORTHWOOD CLUB WEBSITE DOES IT STATE CHILDREN ARE NOT ALLOWED INTO THE FACILITY.They even have WATER BABIES as a class so i couldn't quite understand why we were being told this!Anyway to avoid a confrontation in front of my child we left and went elsewhere were they were far more hospitable.So in essence this is the reason for my 1 star review.MAKE SURE YOU LET PEOPLE KNOW IN ADVANCE THAT CHILDREN WILL NOT BE ALLOWED (AT ANY TIME) IN THE POOL.My advice, go elsewhere!
August 2023 by Kenelm Robert
It is most unfortunate that our club has recently received a visit from two members of the ?National Association of Mendacious Reviewers?. The recent post of their visit, obviously written to condemn what is a splendid and popular sports club were misguided and foolish. Their comments, written without personal experience of the facilities should be ignored and treated with the disdain it deserves. Many of us who have used the club for over four decades reflect that, for the price, Darwin remains the best value and most reasonable club within the area. Indeed, any personal visit, always greeted by a friendly and knowledgeable team, would easily refute all the dastardly attempts made to disparage our club.
August 2023 by Degree Fuzer
Great gym, with very friendly staff and members!A good range of facilities and cleanliness of pool and sauna was great.We will be returning soon ;)
August 2023 by Gusa Teofil
I had very nice first experience, the staff is very friendly and they very good facilities. I enjoyed very good workout session and the pool was very nice as well. I will definitely come back
June 2023 by veronica jones
About 20 of us met in the bar, a lovely buffet was provided, the lady behind the bar was so lovely.I will be going again with my friend as they have wheelchair access and do afternoon teas.
May 2023 by Sam At
If you want to join an ?exclusive gym? as per the arrogant owners would say that is overpriced with extremely poor customer service and opening/closing hours then this ones ticks all the right boxes!Pay the extra £40 and go to a proper establishment like David Lloyd, this one is past it?s peak and the owners make that very clear!It?s also one rule for them and a different rule for others when they use their gyms, so much for treating people fairly?.
April 2023 by Harry Lord
This gym is a well run establishment, the staff are extremely friendly and the gym is kept clean and tidy. The pool area is also kept very clean. Sauna and steam room are great when they work. The best thing about the business are the owners being so involved.
April 2023 by Nick Sage
Good overall gym.Lovely members of staff; along with great facilities. Equipment is adequate, space throughout the gym is great and allows for a great experience.As someone in the construction industry I would say the person in charge of overseeing the general maintenance of the building needs to start to think about a facelift and upgrades to the place. It is, from a customer visual perspective, beginning to show its age. Given customers at this place pay a minimum of £70 per month, I would say that it is not unreasonable to expect that the place is adequately maintained.
April 2023 by sai pradeep
It's the perfect gym, extremely well maintained swimming pool, brilliant staff. There are so many options for keeping fit, there's classes, yoga, boxing area, spin room, squash court and so many amenities. A perfect way to commit to one's fitness journey. Highly recommend.
