March 2023 by Tracy Capewell
I have stopped using this post office as the new owners do not have a clue what they are doing.
February 2023 by D k.
The main bloke who works there is very arrogant, selfish and rude.He is an Asian bloke who treats coloured-people very differently to the non-coloured people in Northwood. His customer service is rude, the way he talks to coloured people is extremely rude and demeaning. This bloke needs to have a reality check!
February 2023 by Evernew
-1 for being rude-1 for taking ages and lazy service-1 for trying to sell me something I didn't ask for+1 for providing what I asked for in the end.I don't recommend applying to renew a driving license here.
January 2023 by Hugh
Very friendly staff at this post office, and always happy to come here to post things.
December 2022 by Growth 23
This post office has the charisma of a funeral parlour, the two moody blokes at the desk don?t help.The English fella with grey hair and the 50 yard stare acts as if you?ve wronged him somehow and he?d like to offer you outside for a straightener.Proceed with caution.
November 2022 by Yogender Singh
The customer service is pathetic. The man on the counter who is there to help customers is a utter rude fella. Instead of helping customers he likes to pass snarky remarks and responds in a condescending manner. Worst post office. Avoid if you can.
August 2022 by Kathrin Steliga
I moved to Northwood over a year ago and frequently visit the post office. Customer Service is great and I am always greeted with a smile. Staff is very professional and efficient.I am sending cards abroad and sometimes need them tracked or signed for. I always get a quote for all available options before I decide.There can be a queue during peak hours but everyone is always friendly and happy to help. They seem to be a great team. A big Thank You to the team
August 2022 by Jamie Wallace
Surprised by some of these one star reviews. I?ve been using this post office for about 2 years now and am unfamiliar with much since I?m not native to the UK but they have always been incredibly helpful and polite and helped me figure things out.
July 2022 by xTakeABowx
I read the reviews and couldn?t agree more. Absolutely atrocious customer service. The man, who on multiple occasions has been extremely awful to me, always responds with snarky remarks. He has no hesitation to be smug when proving a confused customer wrong, as I saw him do to an old lady in front of me in the queue today. In fact, he was speaking to me nastily as soon as I entered, going ?hmph, I hope this doesn?t take long.? Treats every customer who walks in with utter disrespect. He is earning money for every single package delivered through him, so you would hope, that he could treat customers with a little more respect and manners. Will not be providing him any business again and hopefully writing a formal complaint as a result of his behaviour.
April 2022 by Jenifer Ortega
Amazing customer service today posting two parcels, no wait, super helpful and friendly
January 2022 by Revesh Mohanlall
Very rude staff, you call and they just hang up on you. They don't even give you a change to speak!
November 2021 by MegaLotusEater
Incredibly rude staff. I asked for help in replacing a lost tracking number, and the gentleman basically hung up the phone on me.
November 2021 by Rebecca Gerry
very good post office, helpful and polite staff. nice one thank you
August 2021 by martyn follett
Excellent service, Polite, friendly, very helpful, will always help and advice with sending large parcels. Best post office i have been to, obviously enjoys his job. 5*
August 2021 by Fatosh Kambesheva
this post office worker is very rude to customers. Please let the authorities follow Sebastian Jesu on the post office cameras because his behavior is unforgivable. This guy is lazy and doesn't do his job with love.
