February 2024 by Jay S
Rude Sri Lankan guy, thinks he is doing us a favour.
October 2023 by My Opinion
I would give them -1 if I could. Agreed the Shrilankan ignorant man behind the post office counter is just plain obnoxious! Sir, why don?t you leave and give the place to someone who wants to work! We the locals deserve better, and not your nasty, horrible face and rudeness! GO! YOU charged me £1.95 for a letter instead of £1.10 for 1st class postage. I really do wish YOU would GO! I normally use the post office in Pinner. If this lack of service continues on like this I will lodge an official complaint with the Post Office Services. During these horrendous times - we can do without YOU and this useless post office!
May 2023 by Sohan Chohan
Such a bad place. The sri lankan man bahind the counter is too rude. Bad customer service. DO NOT COME HERE
January 2023 by Prashila Chudasama
Friendly, helpful efficient staff
January 2023 by Ahmed Tito
Very rude
December 2022 by The Dreamteam
The man at the newsagent is amazing and polite. The lady in the post office is very rude and argumentative and thinks she is doing you a favour when you are paying her.
October 2022 by Gaurav Vyas
Very Clean and Tidy Branch . Fast and Efficient service by friendly staff member. The Post Master is highly experienced and recommended the best service to me . I will visit again for sure.
May 2022 by Anat Sungtong
Improved a lot about services from 1* to 3*** I would like to come back again. I can?t wait to give 5***** soon.
February 2022 by 6469Tony
Unfriendly and unhelpful staff.Scrolling through the comments below it appears that pre-paid envelopes and parcels are an issue for them, for some reason.This was my problem today.
February 2022 by A P
The rude, arrogant, stubborn man at the post office took £100 cash that I gave for a bill instead of processing it. When I showed the reciept of the £100 cash given and the bill not being processed he started becoming rude, defensive and saying that I did not give the money in cash despite me having proof!I also had proof that his reciept was wrong for a bill that I had paid on my debit card as what was taken and what was on the reciept was wrong.I went in kindly to explain that there was a mistake that has been made when paying my gas/electricity bills, with the proof of payments and my bank statement and without even letting me finish, he looked at the reciept and said that theres no mistake and shoved the bill back to me.When i said i will show my statement with evidence, he refused to see it.I have never had such bad customer service. That thief took my money and what goes around comes around!That man is like a child and the fact that he refused that their was a mistake and its not his problem, is apalling.
February 2022 by S
Stole our money when paying a bill and was rude when we kindly showed him the proof of the "mistake" he made through formal and actual billing from our energy supplier. Didn't give the money back so will never use this place again.
November 2021 by carl
Been going to this post office for years. They accept ebay parcels and prepaid parcels for returns etc. Friendly as well. They get loads of parcels.
October 2021 by Harry Reynolds
Absolutely horrible experience with this post office. The man behind the counter is so rude! I saw him shout at someone when they were not being unreasonable at all. If what you?re telling them to do is the rules it?s one thing, but you do not have to speak to someone in that way and then smirk afterwards as if you have some kind of power!I am appalled at how he treats people, and by these reviews it seems many others agree with me.Will not be returning here, neither should anyone else!
August 2021 by Ish Mohamed
Worst customer service I have ever experienced. Refused to take pre paid parcels. Clearly because they don't make any commission on this ( i have confirmed this with another post office ). The man is SO ARROGANT like he owns royal mail!!! its pathetic. I will never use the post office here again. However the man at the front of the shop is excellent! Sadly the post office lets this shop down! Avoid the post office at all costs.
June 2021 by Pema
I've had good experience so far.
