March 2023 by Carolina Rojas
Number of machines for arms and legs are illogically/unevenly distributed. More functional leg machines needed. The lights throughout the gym are so weak and sad, they bring me down. We need more lockers in the women's changing room, and they need to be renewed as they're all crooked or broken.
February 2023 by Ben Boyd
A brilliant gym overall for the price, has good quality equipment and friendly staff and community. Extremely spacious, bigger than any other ive ever been to. Only problem is when machines break they are out for a long time.
February 2023 by Matty
Biggest pure gym I know but quite busyGood classes, I?m sharing the current class timetables as photos
January 2023 by Paul Read
Not many lockers available downstairs, people seem to be keeping them for their own personal use, not as clean as it used to be but a good gym
January 2023 by Shahrzad Bakhshi
I would like to add some little points to show why i gave 3 stars. First, the location of this gym is not so good and it is not easy to find parking lot near the gym. Second, having some stairs make it hard for mobility sick or disabled people to get in to the gym. Inside you have to walk in long corridors to find your salon. In compare to the other clubs it only gets 3 stars for friendly staff and the facilities.
December 2022 by guy nolan
Freezing cold showers. Management promised they would be fixed due to a faulty pump, but problem still persists. I hope customer service would be able to help but they just said contact the manager directly. They gave me an e-mail for him but my messages were returned saying e- mail not recognised. This company is a shambles !It has now been 5 days since I posted my review and it comes as no surprise that I have had no response from anyone at pure gym regarding my issues with cold showers !
November 2022 by Mohammad Shibli
Place is full of children with attitudes who believe they are special. It's a kindergarten, not a gym. 4 kids hogging the same machine for an hour. People giving you attitudes when you ask how many sets they have. Girls spending 2 hours on a smith doing squats. Nobody puts their weights back, you'll spend quite a bit of time to find a pair of weights you need. Staff 90% of the time on their phones (I'm not even sure if they're employed or just wearing puregym attire)The only reason I come here is because of the range of equipment, as well as being the nearest big gym with a 20min walk
October 2022 by Kamil K. Wawrzyszko
Very spacious. Much larger spaces than in all other gyms I visited. This is quite impressive. Its very different than other gyms. It's worth visiting at least once. There is a car park underground that is free after 9pm and on Sundays.
October 2022 by Jamie Powell
Stuck outside the gym unable to get in because I signed up for "London Finchley" not "London North Finchley" these are completely different areas so why aren't they calling one of them Finchley Road and the other one North Finchley? After trying to call the number for help on the door and been told that is not valid I was really angry. I was even more annoyed to find that there are no staff to wipe down equipment after people have been on it. I don't mind wiping down things with wet wipes but at the end of the day if you want all the gyms and all the trimmings and having someone come with you 4 times a month or whatever then you're going to be paying more than £50 a month for this gym so the least I can do is employer cleaner. No one to ask questions to no one to sort out problems no staff there nothing. You can't say that it was so busy that you simply can't wipe down equipment because there are too many people because there was one person in there when I came in there this morning. When I left I counted 10 people and no staff. I also asked for the disabled gate because there are times when I need someone with me since I spent 2 years in a coma and I'm not always great on my feet no I great emotionally sometimes when it gets busy. This is my first visit and and if things don't improve it may be my last.
October 2022 by Susan Hurst
Great personal trainer Melvyn Williams keeps me going, otherwise the gym is a chaotic mess. So much emphasis on weightlifting and it?s got worse. Removed Powerplate equipment which was great for rehab etc - no warning ?
October 2022 by Michael Zhuang
Good gym overall but new bicycle section downstairs needs soundproofing or has turn music waaaay down. It is too LOUDCan barely hear my music or personal trainer talk.Lockers need updating and needs to be cleanerGreat variety of equipment otherwise
September 2022 by O A
Not enough capacity for the amount of members. Gym is currently under refurbishment and most of the equipment isn?t available. Customer service has no interest to compensate me even for half of the month.
September 2022 by hamed zeraatkar
I?ve never seen useless gym like this. There is lake of basic equipment even overchest bench, l pretty regret to waste my £42.99 for this gym and punish myself. I?m writing this for those who don?t know about the gym to help them that can save their money
August 2022 by Pouya Jabbarisani
5 main devices are broken at the same time and for the rest of them, always there is a queue, even at 11 pm!Very disappointed I with there was other gym in this area for a better service competition?
July 2022 by Soroush Persian
Too busy with dirty smelly changing rooms and finding a machine or even a bench can be a challenge if you go after 3pm.There are lots of spaces for more machines such as HIIT bikes, incline barbell chest press.There is a culture issue in this gym, the weights are everywhere and teenagers use the machines in big groups of 4+.I think puregym needs to address that selfish culture. (Just having a paper on the wall doesn?t work)The staff and PTs are nice & professional but the whole gym has got many things to address.
