January 2023 by Aria Geo
The staff were lovely and very helpful
January 2023 by Patrick Maye
Self service machine broken, slow staff, long, long que. Waiting 25 mins and still in que. All I want is to pay in a cheque !
December 2022 by Michael Maisey
Not good
July 2022 by Nagin Bhadressa
Rakhi the top girl in the branch, very helpful & beyond expectation.
April 2022 by Mobile tyre fitting London ltd
Martina the best manager ever
March 2022 by Ninz Patel
I'm always treated with care and respect by all the staff and they know me too, especially the manager Martina....she always says hello and asks how I am....always feel like I'm given a personal touch
August 2021 by Jimmy Tottenham
I am a Black Account NatWest holder & had same account for 50 years! I was verbally abused and treated appallingly today while withdrawing cash. The manager threatened to call the police and red mark my account! I encouraged her to call police but she then declined. Of course after an hour of listening to their complete nonsense my cash withdrawal was sanctioned. I suggest the staff are given re training and learn some basic manners. It?s the customers paying their wages. And of course tax payers following their bail out. Avoid this branch unless you enjoy abuse.
August 2021 by Ibolya Toth
The worst branch in London, staff incompetent and have no manner especially Nikita who was verbally abusive and told only non sense about withdrawing cash from my account. She declined me to take cash from my account as a customer of over 15 years and she said the Natwest bank terms and conditions was always like that, she need to know why I wanted to withdraw cash.When I asked her the date since when is this new terms and condition exist she said its always changing.Natwest need to change their staff and train and retrain some of their staff who got bad manner.
August 2021 by Bijal Shah
Nikita have no manner who was verbally abusive and declined me to take cash from my account and told on sense about withdrawing cash when she was not even serving me. I was been served by other staff and she jumped onto the conversation and did not allow other staff to handle the situation. She also said the Natwest bank terms and conditions was always like that and when I asked her the date since when is this new terms and condition as there is no information on website exist, she said its always changing, so clearly she is not aware of the policy. She needed me to provide invoices due to fraudulent and to whom I am paying too even after providing the Identity. In Natwest website its clearly sate that there is no maximum amount you are able to withdraw from branch. i went on other branch and theyNatwest need to take strict against her.
August 2021 by E Lynch
Specifically throughout the pandemic period the manager and her team have been professional and very mindful of keeping themselves and customers safe. Well done and thank you to them.
November 2020 by T D
Worst branch in uk. If u want to wait minimum 30 min, u can open account in natwest
September 2020 by Ellie Savvy
Alex and the manager lady were most helpful today and polite. It is understaffed but it is good branch.
July 2019 by lawrence rodney
No staff they just canâ??t cope anymore theyâ??ve closed down all the branches and just treat customers like cattle itâ??s a disgrace profit over customer service
June 2019 by Andy Smoller
Poor branch, always a long queue waiting for the cashier service. They need to open up more cashiers during busy times.
April 2019 by Eddie Cheung
Bad service
