March 2024 by Gianmarco B
Quick service, kindness
March 2024 by Michal Siemianowski
I?ve Asked for a help with an international money transfer- received reply ?I don?t know?Very unprofessional service. No clarity or even knowledge of internal processes and services.
December 2023 by Alison RUOFF
Warm, not too busyVery helpful staff
December 2023 by Dominic Dezsi
The staff was, rude, unprofessional! Very bad customer service!
December 2023 by G G
I went today to this branch to take cash out. The young lady on the first counter from the entrance was very disrespectful and unprofessional with the chewing gum in her mouth, she was very rude. I asked her if I can get certain amount of cash and she said yes. However, later when I signed up for everything she changed her mind without any apology. No manners and no customer service at all? avoid the North Finchley Lloyds bank branch for any cost?.
December 2023 by ANDREAS KALOGEROPOULOS
I want to express my thanks to the bank branch in North Finchley for your excellent employees whenever I go to the bank there is a very good team willing to serve you. Marinela is there with a big smile to help everyone, she is an excellent employee, she always gives my advice on any banking issue I have and you are very lucky to have such employees. I am not changing bank branch because I am happy to served by people like yours.Many thanks to Marinela (Bank branch in North Finchley).
November 2023 by Ivan Eastley
I went here recently to withdraw cash at the counter. Samantha was fantastic in helping me to protect against fraud, giving me advice to stay vigilant while walking around with cash and just generally being super friendly.She made doing something that is pretty mundane super pleasant!
October 2023 by Mohsen Pakniat
I had problem opening an account online. I went to this branch today and they helped me kindly with patience. The guy named Deniz treated me as a friend and he was really a great help. Thank you.
September 2023 by Hoang Nguyen
The staff worked very very slowly and cannot handle multiple tasks
September 2023 by Deniz Hamit
I would like to say a massive thank you to Cathy for printing my statement
September 2023 by ??????? ????????
they do not serve customers well, they do not want to help in blocking the bank online, they send them home to do it themselves.
July 2023 by London Allergy
Always staff are polite and helpful. Good counter service. Huge difference compared to Barclay's opposite which is terrible in every way,
June 2023 by Ilko Yakimov
We go to the bank today as my friend have unknow transaction on his card a young Asian lady was very helpful and friendly, she give us the number to call the fraud department.After 15 min on the phone with the fraud department, I told them that I translate for the guy and they ask someone from the bank to confirm it was Asian old lady short with glasses was soUnprofessional .1 she says I don't know what is this about , we explained to her show the card and id of my friend and she doesn't want to confirm it 11:30 am . ( For some reason )No one was in the bank . She just refused to talk and help us.Instead she told my friend you English is ok you can talk.We call again after 50 min and n the phone we sort it out , but this so called manager was rude and unprofessional and to make it even better she go to make her self a cuppa just unbelievably
June 2023 by Alexey Unagaev
Silvia, from Edgware branch, who worked one of Saturdays at Finchley helped to solve my problem with an account issue and right after that also explained me the process of using my bank card at the ATM! Thanks a lot!
May 2023 by gülse koca
I visited the North Finchley branch recently & Lots of queue, very slow service and not friendly enough team.
