November 2023 by Ivan Eastley
I went here recently to withdraw cash at the counter. Samantha was fantastic in helping me to protect against fraud, giving me advice to stay vigilant while walking around with cash and just generally being super friendly.She made doing something that is pretty mundane super pleasant!
October 2023 by Mohsen Pakniat
I had problem opening an account online. I went to this branch today and they helped me kindly with patience. The guy named Deniz treated me as a friend and he was really a great help. Thank you.
September 2023 by Hoang Nguyen
The staff worked very very slowly and cannot handle multiple tasks
September 2023 by Deniz Hamit
I would like to say a massive thank you to Cathy for printing my statement
September 2023 by ??????? ????????
they do not serve customers well, they do not want to help in blocking the bank online, they send them home to do it themselves.
July 2023 by London Allergy
Always staff are polite and helpful. Good counter service. Huge difference compared to Barclay's opposite which is terrible in every way,
June 2023 by Ilko Yakimov
We go to the bank today as my friend have unknow transaction on his card a young Asian lady was very helpful and friendly, she give us the number to call the fraud department.After 15 min on the phone with the fraud department, I told them that I translate for the guy and they ask someone from the bank to confirm it was Asian old lady short with glasses was soUnprofessional .1 she says I don't know what is this about , we explained to her show the card and id of my friend and she doesn't want to confirm it 11:30 am . ( For some reason )No one was in the bank . She just refused to talk and help us.Instead she told my friend you English is ok you can talk.We call again after 50 min and n the phone we sort it out , but this so called manager was rude and unprofessional and to make it even better she go to make her self a cuppa just unbelievably
June 2023 by Alexey Unagaev
Silvia, from Edgware branch, who worked one of Saturdays at Finchley helped to solve my problem with an account issue and right after that also explained me the process of using my bank card at the ATM! Thanks a lot!
May 2023 by gülse koca
I visited the North Finchley branch recently & Lots of queue, very slow service and not friendly enough team.
April 2023 by sophia maas
Samantha was so helpful and helped me open a bank account at Lloyds. She also assisted with sending a check. I am thankful for her knowledge and explanation of everythingThanks Samantha!
April 2023 by BFS Stone
Nela was very helpful and patient and I hope that this bank will never close as we need you on the high street - certain transactions are not always easy to do online. Thank you Lloyds
July 2022 by Diren Gercek
I went to the North Finchley branch for some financial advice today. No proper advice received. The blond old cashier lady had an attitude and was simply rude. No please and thank you s. Also so grumpy, it costs nothing yo be nice and to smile. If you hate your job, simply quit!
May 2022 by Joe
Vanessa was so helpful, she asked a few questions and found out what I wanted quickly and precisely - then she proceeded to help adjust and renew my information step by step. She and her colleague then helped me with an internet banking issue I?ve been having for a few days making the whole process so smooth. Thank you Vanessa and team
March 2022 by Imran Qasim
Rubbish customer service, they aint trying to help at all, they even close the branch before time
September 2021 by Hisham Lazam
Hello , I would like to thanks Lloyds Bank is team ( North Finchley Branch) for their help , specially JUILA MCOLDRICK for her fantastic attitude and understanding.
