February 2024 by Jay Dubz
Unreliable & nasty people.These were expensive doors. The doors are of decent quality & the consultation process was professional. This is sadly the only good thing about this team.The scheduled delivery date was 31st of November. Its now 18th January and I'm informed this has only now just been delivered.I had some questions about the work, as I am not at the property - I was threatened with debt collections if I didn't pay IMMEDIATELY.I have been threatened with legals now 3 times in less than a week from delivery.How you treat your customers in setting expectations matters. Turning nasty and threatening your customer because you haven't assured them of your work is not the type of contractor I want anything to do with.
October 2023 by L D
Overall the finished kitchen was great, however my experience in dealing with Dream Doors was very mixed. They are a good one stop shop, and Dimitar is very knowledgeable and hands on, however they are very hard to get in touch with as they never answer the phone or text messages (landline and mobile). They kept delaying the start date and then ignored my messages asking when they would start. The guys that did the actual work were very unprofessional as they were arguing amongst themselves and then one of them was saying that he wasn?t going to do the job because he couldn?t park on site (central London parking- what can one expect). I was then quoted double the price for a splashback that I was able to get elsewhere (including fitting). The price they charge for the kitchen cabinets and labour is also very inflated, and with hindsight I could?ve sourced the cabinets directly and got someone else to fit them.
October 2022 by Beckie C
I'm pleased with my kitchen update by Dream Doors, which looks great, plus I liked and trusted Dimitar, which was important as most of the work was done while I was away. It's worth noting that the showroom isn't always open, so phone to check before you visit, also that the work is likely to be scheduled for a couple of months' time, so plan ahead.Services: Kitchen cabinet door replacement
June 2022 by Anish Mistry
Absolute nightmare I was an installer for them all they did was mess their customers about and lie and send me to their friend and family installs they let an old woman down for 2 months and still owe me money to the value of £2300Stay away from this company branch go elsewhereThey also told me they wanted to get sales outside Of their permitted zone and take business away from Other dream door franchisesStay away from Komal shah at all costs !If the dream doors hq want to speak toMe just emailMe.Services: Kitchen cabinet door replacement
May 2022 by Lucy Hannett
My experience of Dream Kitchens North London was not good. I ordered the cabinets at the end of February. At all times I said I needed the cabinets fitted within a month, before the end of March. I was told that was possible and ordered accordingly. I had to chase to get installation dates, to get the correct invoice, and on one installation date they cancelled 2 days before when I followed up to confirm they were coming. The doors were not actually fitted until first week of May. Various excuses were given, supplier delays, the wrong doors being delivered, a broken down van etc etc. Communication was poor. Part of the old kitchen was left even though it was specifically agreed that would be removed, resulting in another visit and disturbing my tenants again. Then after the doors were fitted on Friday, I was chased on Saturday morning before 9am for payment. Not even 24 hours had passed since the work was complete. I was then chased again on Monday for payment and I was asked if I was unable to make payment, insinuating I was in financial difficulty which is pretty offensive when I hadnt even been given one business day to pay. The whole experience was not good. The finished product looks fine but for the delay and customer service I would go elsewhere.Service: Remodeling
December 2021 by Maria Nankoo
Demetriou was very good on advising on the wardrobe design
March 2021 by Catherine Westwood
We had our kitchen doors replaced by Dream Doors and have been delighted with the service. They were polite, completed the work ontime and to a very high standard. Our kitchen really has been transformed!Would highly recommend using these people if you want a new look kitchen for the fraction of the cost!Service: Remodelling
March 2021 by Matt Green
Absolutely nailed our kitchen. Always worried when having new workmen in the house, but I needn't have been with Dimitar and his team. Everything was measured and fitted to perfection. Everything looks and works absolutely great!
March 2021 by Daniel H
Nobody seems to answer the phone here
September 2020 by Pradip Patel
Highly Recommend!
