March 2024 by Tia
Wait times were very long and tedious, wish a member of staff would?ve pointed me in the correct direction or asked what I needed as soon as I came in like other banks, however, Ela was extremely lovely and helpful. She?s amazing at her job and very kind
March 2024 by Shyam Bhatia
long waits and customers only seen if they have pre-arranged appointments. Be prepared to wait for upto two hours.Some staff friendly, others are not.
February 2024 by Azamat Bolotbek
I don?t think that they know what is it customer service.
February 2024 by Roland Farruku
Worst service I have had in a barclays branch ever.
January 2024 by James Edwards
Despite all the bad reviews, the bank staff were very helpful in dealing with my business and personal accounts. Would be glad to come back
January 2024 by Magdalena Wojtala
Ela is the best. She is very nice, helpful and professional.
December 2023 by Dhirendra Dave
Left bank disappointed and angry because of arrogant and bad attitude from Bank Manageress. Lunch time pressure maybe but then senior management should add more staff at this time. We, the customers, do not put our monies to look after in your bank for your staff to be rude at us!
November 2023 by Saeed Taiyari
Good service
October 2023 by Montse
An excellent team. Both Filomena and Ela were competent, informative, patient and friendly. I am a happy customer.
October 2023 by Lilli FungH
Nice and helpful stuff and the location is convenient
October 2023 by Bhavesh Chauhan
Open 6 hours per day....pathetic!
September 2023 by Mark Smith
I received an amazing welcome and service from Ela. Not onlydid Ela solve mytricky transfer issues she actually remembered me from 6 months ago on only my second visit to the branch .. a wonderful and pleasant experience
September 2023 by Daniel Madalin Vaduva
Extremely Disappointed with Barclays BankI regret to say that I had an exceedingly poor experience with Barclays Bank, and I cannot in good conscience recommend anyone to open a bank account with them. The level of incompetence displayed by their staff, coupled with their disrespectful attitude, left me deeply dissatisfied.In this day and age, where technology has made banking more convenient than ever, it is shocking that I had to wait several days just to obtain a simple bank statement. The lady at the counter was not only rude but also unhelpful when I requested assistance in acquiring a statement that was unavailable on my bank app.To make matters worse, I was then directed to another staff member who seemed uninterested in assisting me promptly, as she claimed to have other tasks to attend to. Eventually, I was approached by a staff member who appeared to be inconvenienced by my request and informed me that my account was set up for annual bank statements, not monthly ones. Their lack of empathy towards my urgent matter was disheartening, and I was informed that I would have to wait for a few more days.When I expressed my intention to close my bank account due to this frustrating experience, the staff member responded with a dismissive and condescending tone, suggesting that the problem was solely mine.Given the unprofessionalism and inefficiency displayed by Barclays Bank, I have decided to open a new bank account with another institution, ensuring that I never have to endure such an unpleasant encounter with their staff again.
August 2023 by Pouya Jabbarisani
If a bank branch is not able to give you a simple statement, then what is the meaning of having that brach at all?!I?m gonna change my bank and transfer all the money I have in my saving and current account to another bank.
July 2023 by Sami
I very much recommend this bank?..if you want to be spoken to in a rude manner by a vegetable sitting in his tracksuit at a desk pretending to be useful. I?d also recommend this bank if you would like to go somewhere to waste considerable time in getting absolutely zero banking done. Well done Barclays North Finchley you excel at being about as much use as a bacon sandwich at a bar mitzvah.
