March 2024 by Roddy Henru
Nice and friendly Ladies.
March 2024 by Gina Papadakis
Under new management and I'm so happy..they are very helpful and treat you with respect not like the previous staff who was so rude and unkind to there customers..and the opening times are better especially Saturday not 1pm anymore 4pm gives me time to go there especially with my arthritis..
February 2024 by 5M00K1
Dont use this post office. Wasting of time and money. I were waiting in the queue for 5 minutes to send large letter. On the counter used some parcel template to measure it. It was send by royal mail as large letter now wants me to charge it as parcel for £8.15. This is joke. Void royal mail.
February 2024 by E McC
Worst post office in the UK. Rude man behind counter. Trying to sell postage products that aren?t necessary. They?re a bit dodgy in there asking very probing questions, I won?t be trusting them with my post again.
January 2024 by Charly magne
I had my driving license done recently and it was very fast . They done everything at the counter for me . The lady was very helpful. I had my driving license back to my home address the following week less than a 1 week. Thank you very Norbury post office.
January 2024 by Sarang Ming
The chubby one with square glasses is always condescending and unhelpful
January 2024 by Sean Cloete
Horrible service, rude and abrasive staff. Management should take a good long hard look at their operations. I will never use this branch again.
January 2024 by Stephanie Mill
never experienced such belittling rudeness in my entire customer service experience. If I could give 0 stars I would.
December 2023 by Vee Dee
Man in the post office completely Rude!No manners. Need a whole new set of staff and I will take my complaint further.
December 2023 by Sandy F.
Rude people. Like they do not want your service. Only post office nearby so have to continue using it.
December 2023 by Hinna
Friendly polite staff, no queues, seen quickly. Excellent. Don?t be put off by negative reviews.
December 2023 by S Khan
No bank branches in norbury ontop postoffice closed on Saturday
November 2023 by Martyna MK
The lady that helped us with a post today, was great, very friendly and helpful. Thank you. ?Saturday 18th November 12:00.
November 2023 by Natalie
I recently visited the post office in Norbury to deposit some money using my new card. Unfortunately, I couldn't remember the PIN and had to re-enter it. The staff member at the desk made the process more difficult than it needed to be by complaining and exaggerating the effort involved. It only took him 30 seconds to resolve the issue, which should not have been a big deal.Since I couldn't recall the PIN, I decided to transfer the remaining amount to another card. However, the staff member continued to complain, accusing me of constantly changing my mind and making the process seem like a big, complicated job. This behavior made me feel guilty and uncomfortable.To make matters worse, when I expressed my frustration, another staff member joined the conversation and tried to defend the initial behavior. Their tone changed only when they realized I was upset. It was disappointing to experience such unhelpful and entitled attitudes from the staff.I've read other reviews from unhappy customers, and it seems like this is a recurring issue at this post office. Given the limited options in the area, it's disheartening to encounter this level of service. I sincerely hope that someone addresses this matter, although I have doubts it will happen."
November 2023 by Emily Carraro
So rude! Every time I go here the staff are awful. I'm always polite and he is always rude to me. It's a terrible post office. I don't know why he gets a kick out of being like that.From the reviews it's clear to see they upset a lot of people....why do you want to do that?!