February 2024 by andres israel reyes
Poor and unfriendly service
November 2023 by M13 /7
Always very helpful
October 2023 by Katia FP
How does this company still operate - I don?t understand!We are right at the far end of the catchment area now, with this new depot? and guess what!! No parcels are being delivered despite saying parcel is out for delivery.I try to rearrange to a different address, again, shoddy service as nothing gets delivered!Tracking does not work, as it says ?out for delivery? backdated from few days ago?No wonder people don?t post with Royal Mail anymore. Certainly nothing to a Royal standard when it comes to customer service!And then working hours 8-10am?Again, is it convenient for those who work?! Of course not, but who cares? let?s just stick to the hours 8am - 10am?
September 2023 by Muldoon Mcsteny
Been closed last 2 days without notice, website says its open, tried calling.number to save me fro. A 3rd wasted trip in a week, but its a tedious automated service that gives no help whatsoever. Honestly don't know what's going on with RM these days, service been in freefall.
August 2023 by Rebeka Hall
8-10 are the new opening hours...made this mistake yesterday...
July 2023 by Amie- Louise Corry
Held on to my package so I could collect it the day of my holiday! Thank you to the gentleman on the customer service desk at the dispatch office this morning. He was friendly and extremely helpful!
April 2023 by John Nicolaou
Terrible, you have to queue for an hour because they can?t afford to pay staff to keep the service points open. Just do less points but longer hours.
April 2023 by Apollo Artemis
Went ther twice first time j the afternoon ok is close but today at 11 clock the metal gate is shut no business at all. Now wait tmrw for another chance. Please be open need my item.
January 2023 by Daniel D. Reimer
Clean effecient delivery office. Opening times could be more generous.
January 2023 by Strutcakes
Ridiculously narrow window of opening times. If you work full time and have to pick up a parcel, there?s very little alternative.
December 2022 by P A
This place is the worst and most useless post office I have ever come across. Recently, they changed working hour and are open 8-14 and 8-10am on Saturday - basically impossible to get your orders if you work.Some of the staff are also rude and clearly dislike being there and deliberately create you issues . I had asked. My friend to pick my order for me as I was working.He had my ID and his EU driving licence: they refused to serve him because EU driving licences don?t show one?s address ( that is, his address, which was not even needed )
December 2022 by R L
The rudest customer service person I have ever encountered. Just can?t be bothered to do his job.
December 2022 by Alejandra Castellanos
They say they close from 8 to 2 p.m. m. and they close at 12 p.m. m. this is a joke with people time
December 2022 by Pandora Aion
This place is the worst and most useless post office I have ever come across. Recently, they changed working hour and are open 8-14 and 8-10am on Saturday - basically impossible to get your orders if you work.Some of the staff are also rude and clearly dislike being there and deliberately create you issues . I had asked. My friend to pick my order for me as I was working.He had my ID and his EU driving licence: they refused to serve him because EU driving licences don?t show one?s address ( that is, his address, which was not even needed )
October 2022 by A K
Useless service?Guaranteed delivery?They also lie about their delivery attempts
