March 2025 by L Joyce
very bad service. one of the workers was extremely rude.
December 2024 by ProLife
Insufficient and untrained staff. Time wasters. Staff needs training.
October 2024 by Sue
Argos just doesn't really offer much anymore when it comes to variety, and you don't get that much inspiration when you compare it to other retailers like Amazon. Keywords I'd type in, such as productivity, just show un-related products.
August 2024 by Jack Zack
Clean and modern but that doesn't make up for the customer service
August 2024 by Solid gold Gaming
Sainsbury?s is alright. Didn?t go into the Argos I get everything off Amazon.
March 2024 by Mohebur Rahman
Always very friendly and helpful staff, quick and easy ?
March 2024 by Amber Lorreal
Very upset I came to return and man named Mat was very rude. Big attitude and help was awful. Very rude man
March 2024 by Jiraiya To4dx
I love the customer service at this location! Sherry, Tasnim and Katrina were such a pleasure to speak to!
February 2024 by Jacqueline Heeks
This store is upstairs. There are escalators and a lift. There is disabled parking once you have registered with sainsburys customer services.
November 2023 by Aaliyah K
Had an amazing experience in store last week when returning a faulty product. The store manager Carla and Tisha were especially helpful and kind. Their customer service was great and they were incredibly patient despite the store being quite busy. Thank you to these lovely staff members!!
November 2023 by Will Dowds
I had a bit of a mix up where I ordered something and then couldn?t collect it immediately so I had to cancel that and then order it in store. I then had multiple card related problems and Carla was amazing throughout - as good as customer service gets!
October 2023 by KGUK K
Bad service, cheap and inorganic products, plus with expensive price. In addition, across Sainsbury's bread slicers aren't becoming available to shoppers. This has made us switch to alternative suppliers. Time to reverse!
September 2023 by 199ww
For the second time in the last couple of months, I experienced appalling customer service at the Smart shop self-checkout . I had a problem with the Nectar app and sought help from a manager at the checkout area as he was nearest to me; he rudely gestured at me to consult another member of staff. I spoke to the staff member who could not answer my question comprehensively and I could see she did not really understand the question. I asked the same manager again, as I noted he was observing our discussion with the stafff member from afar, yet he could not be bothered to help. He was very rude to me and joined forces with the other staff member, both of them accusing me of blocking the way, which was not true. My query regarding the app was not answered. With much frustration and disappointment with the way I was treated, I left my trolley of selected groceries without making a purchase. I wonder why Sainsbury's would employ such a rude manager who has no concern for customers, and who sets such a bad example to junior staff? I will not be shopping at Sainsbury's Nine Elms again.
August 2023 by Una Coales
Love how they always have online items stocked and available for same day collection! Very conveniently located inside Sainsburys so parking is free for 3 hours.
August 2023 by Mo247s
The manager carla had a very strong attitude towards me and was probably the worst customer service I?ve ever had
