January 2024 by Michael Cummings
In a world where good customer service is extremely rare, this branch of Nationwide is a breath of fresh air! I needed to make an international transfer which isn't something I do often, so decided to carry out the transaction at my high street branch. I was assisted by a lovely young lady named Lina. She advised me of potential scams, asked me multiple times if I knew the person I was sending the money to and that I had verified their details. She was knowledgeable, friendly, polite and very helpful. I highly recommend this branch of Nationwide and the customer facing staff. Keep up the great work!
September 2023 by sophie skeleton bear
Really really bad customer service the staff are very miserable and unwilling to give basic care to its customers not even a smile and good morning and didn?t want to Cary out a basic transfer made me feel very uncomfortable I didn?t manage to do other things I needed to.I left really upset
May 2023 by lisa tinglin
amazing staff , lovely branch
July 2021 by Flavia Fernandes
One of The Best Branches to Visit, If you visit please do meet Nina or Megan..any queries, no matter how complex, they have a solution. The Best in Service , they treat you as individuals and not just as customers. The entire team is very friendly yet so Professional. New Malden is my go to branch.
July 2021 by Mary Blackman
Great service every time, lovely team they?re doing a wonderful job
September 2020 by Russel Dcosta
Beautiful Team and Extremely Caring Staff..Great Customer Service.
July 2019 by Zainah Akhtar
Amazing staff.