January 2024 by Dave Harris
I went into the New Malden branch today to get a new bulb for my headlights and side indicator. The service and advice was fantastic - a particular mention to Nu?almaan who was patient, professional and incredibly helpful.Really appreciate your support!
January 2024 by Geoff Ali
Fantastic price and then a discount as well. Item was waiting for me at the store and the helpful assistant help load it into the car. The service couldn't have been better.
January 2024 by edkaitell
The service provided was supportive in deciding on the bikes for my girls. Moreover, the support in receiving the bikes and placing the bike carrier was excellent. Adam remembered me upon arrival.
December 2023 by Rebecca Shaw
Efficient "click and collect" service. Sufficient car parking.Extremely helpful staff member. He tested my 12v socket before I purchased a car vacuum cleaner.
December 2023 by Dan Barr
I was dealt with today by a young gentleman named jack and from minute one was so helpful very polite and kind and made sure all my needs was reached great job jack keep up the good work thanks again.
December 2023 by Ryan Morris
I will never attend this store again due too really poor customer service. I purchased a dash cam a next base product and in order to install the camera you need too insert the SD Card for the next step. Little do people know that the dash cam does not stick too the windscreen of your vehicle so basically it is not a good product. So I tried to return it with the receipt but was refused a refund due to the SD card being inserted. I was served by this so called manager called Adam who was rude, impolite and abrupt. Because I was asking questions about why I am refused a refund and asking that the product itself is rubbish due to sticking problems he contacted the police to escort me off the premises. Please please do not pay your good money for them to install the camera into your vehicle as it?s been confirmed by Adam that they do not stick. I shall never attend this store again due to this poor customer service and management
December 2023 by Dharmendra patel
This is by far the best Halfords around. Best service. Quick efficient and friendly. And we got a good price with fitting. Quality service.
December 2023 by Alex Wolfe
Massive thank you for great service by Leah at Halfords New Malden this Sunday 3rd December. I had two children under age of 3, and needed a car seat. Despite busy shop Leah came out in the rain fitted the seat and gave me instructions going forward and meant whole process done in minutes.
November 2023 by Becky Norman
Took my car in for a new battery to be supplied and fitted. This was done quickly. Also joined Halfords Motoring Club and got my car checked for free, tyres pumped up, screenwash added, etc. What's not to like.
November 2023 by Anthony Evans
Brilliant & quick service even carried out in a steady drizzle by one of their service team. I got a 15 point check & top up of screen wash for free .Would highly recommend this place for quality & polite staff!
November 2023 by Krishna Deenoo
11/10 would go againBasically travelled 8.9miles to avoid going to the one that is 0.2 miles from me to get much better service from knowledgeable peopleThey'll be my main bike repair shop even if I'm doing the London to Brighton cycle
November 2023 by Ana Williams
I went to buy a bike for my daughter and was served by Oliver who was absolutely fantastic. So helpful, professional, kind and knowledgeable. I would definitely recommend. He was amazing. Very happy with her new bike.
November 2023 by Tracy Johnston
Just leaving Halfords in New Malden now after having had a free tyre check on my vehicle . The pressure in my back left tyre was 6 when it was supposed to be 35 ! Stupidly I had inflated my tyres myself at the petrol station after a warning light had illuminated on my car but unbeknown to me I had actually deflated one of the tyres hence the 6 reading .The chap that helped me was called Syon and he was amazing ! Can?t thank him enough for all he did and for re inflating my tyres and checking the other 3 Syon you are fantastic and a great asset to Halfords ..a big thank you to you , I?m leaving a very happy customer.
November 2023 by Caroline McLannahan
Rhys was my hero! Came in having broken down and jump started by someone. I was advised by two garages to go to Halfords and they were amazing. Fit me a new battery and checked my fluid levels and I was in and out in a half hour. Brilliant service!
October 2023 by Luke Rose
I have just had an excellent experience at Halfords. I had two issues with my car, one was underneath and the other was a cracked wing mirror. Mark kindly looked at both of these issues and was able to fix both of these for me. He was so lovely and really went above and beyond to help me. Thank you Mark.
