July 2023 by tanveer khan
A terrible BP pump. I don't think this is a legitimate BP garage. I spent £60 on petrol and gave my BP loyalty card and they refused to give me my points. They said here is a receipt you have to do it online. I logged online and asked them to show me how it's done. Both the counter and the store manager started to get angry at me and refused to help me from then on blanked me and refused to help me.There was another customer there and he told me both him and his friend have been refused to get points on their BP loyalty card at this pump.I don't think this is a legitimate BP pump which is why they refused.
March 2023 by Masoud Honarmandi
I have vw polo 1.2 petrol with 45 litres capacity of tank but today I filled up 50 litres fuel. How is it possible?My car fuel tank capacity is 45 litres but at the petrol station when I filled up petrol in, ?? show me I filled up 50 litres.How is it possible?????????????????????Don't trust them please
February 2023 by Miko?aj Kozie?
I have ordered something from eBay using InPost delivery service to that garage, which was an option on eBay and my parcel was successfully delivered there on 15/02/2023 and I also received a photo showing a proof of delivery. My parcel was then sent back and it was due to be delivered again today, which is 18/02/2023. When I returned to the garage just a moment ago and offered that I can leave my number in case the parcel turns up again, the staff however claimed that they have never received any parcel there and that they ?don?t care? about my problem. They also advised me that ?I can even sleep there or do whatever I want, as they don?t care and if they receive my parcel again they will send it back?. Once again the staff member was extremely rude to me and asked me to leave.I think that I have been scammed and I?m not going to leave it just like that.An awful service?.I would appreciate your feedback on this matter.
December 2022 by Alin Sas
It's easy to put 'out of use' signs on eacu pomp, but wouldn't be easier to put a sign at entrance or change/close the pricing panel so you don't waste people's time?
December 2022 by abdishakur Jama
I got scammed when I put electric & gas for £45 pounds in total but the guy in the till said I paid for the gas alone which was £30 It didn?t add up to me because I had left my phone at home so I paid an extra £15 and the basically took £60 of me which is daylight robbery I?m still looking for the manager since they have been saying a refund has been made to my account and really hasn?t it?s been over a week and nothings is in my account it?s not even about the £15 anymore it?s Just principles own up and fix the issue because I?m not letting it slide .I left my number over to speak to the manager but nothing has been done I?ll take legal actions if this doesn?t get sorted because I have bank statements and receipts.
December 2022 by Max Effort
Great car wash
November 2022 by Hakim File
Have been using this petol station since it was texaco, I have spent thousands of pounds on diesel and car wash( I am London taxi driver) this morning I noticed the car wash empty so I thought I will have a car wash before I fill up, they had an offer the fourth car wash is free if you join the car wash club. They had It for a few weeks actually but today I had the time so I would go for it, at my surprise the cashier refused and said they are not doing it at the moment!! So I said but you have the advertisement everywhere then he answered yes we do it only after 8 am in the morning!!! What a lie I had already bought the car wash I washed my cab and just want to say to this bp garage you have lost a very good customer I will not use this garage or any BP anywhere anymore.
November 2022 by aaron fisher
Tried to well over price me ,,and not just by a penny ,, #BoiCote
September 2022 by Brenda Xyz
It's a petrol station with approx 8 pumps. Car wash. Air. Water. Shop has costa machine. Alcohol. Lotto. Basic sweets and groceries. Sandwiches and snax. newspapers Friendly service. My local ?? ??
September 2022 by Brenda
It's a petrol station with approx 8 pumps. Car wash. Air. Water. Shop has costa machine. Alcohol. Lotto. Basic sweets and groceries. Sandwiches and snax. newspapers Friendly service. My local ?? ??
September 2022 by Brenda Price
It's a petrol station with approx 8 pumps. Car wash. Air. Water. Shop has costa machine. Alcohol. Lotto. Basic sweets and groceries. Sandwiches and snax. newspapers Friendly service. My local ?? ??
October 2021 by Chris Bayliss
All very rude staff no manners whatsoever.Owner/manager needs to teach them basic customer service skills
September 2021 by Shannon Mostert
Car wash is a joke, car came out worse than going in. Dont even bother. And when asked for a refund all they can offer us is a free car wash. Well went through again still the same. Will not be back.
September 2021 by ?annie
I have to denounce the car wash at this gas station today. I bought a car wash, and when I typed in the code, and drove the car to the wash, the machine was completely unresponsive, and I moved the car a little backwards and forwards to get the sensor to pick up on my car, but it didn't work. IN addition those behind my car has started honking said impatiently, and I also have no way to get off my car to ask the staff for help, because my car is in the washing machine, unable to open the door, that is not enough space to let me off, and this time I also don't dare to get off, if the machine suddenly start to work will give me a big safety risk. So I had to take the car out and park it in the gas station and then go to the staff. But the staff said there was nothing he could do, arguing that I should not have moved my car. But if you think about it, it would have been dangerous for me to get out of the car wash. The man said sorry and left. I was really angry and mad. Why did I charge for not washing the car, and there was no refund at all?
September 2021 by ade 20
The worst Bp station I have ever been to. I queued for the car wash for nearly an hour and the staff told me that the car wash machine is not working, wasting my time. And I bought the car wash code when i was queuing, I got to use the code within 7 days. God knows whether it can be repaired by then. I wish I can get my refund as I don?t want to visit this bp branch again.Another note- this bp branch doesnt allow customers to claim the free car wash reward, as they have a different system. Well, bp why do u make things so complicated.
