January 2024 by Everton Farias
Great support provided by Monika!Good variety of choices and excellent service.
December 2023 by Scott Pulham
The sales rep was brilliant wealth of knowledge and not pushy . His name was Kienan Irish guy I know I?ve spelt that wrong . Sorry!!
December 2023 by Nick Murray
Service was excellent and staff very knowledgeable. No pressure sale and helped us purchase the right bed for us.
November 2023 by Roy Lee
The design of the bed is bad, the wheels under the bed run into the feet of the kids, it is safety issue.
October 2023 by Ella Price
Really kind staff member. Incredible discount offers available. Thank you so much! Highly recommend ?.
October 2023 by Karol Trzeciak
We?re really happy with your services and determination and knowledge with helping us choosing a right mattress. Monika she was great! Very helpfull. Thank you. Best wishes. Karol
October 2023 by Nichola Pennington
The in-store team and delivery team are super helpful and kind. The quality of the beds and bases are great, especially at the prices they offer. I'd definitely recommend them.
September 2023 by Gordon Reid
Excellent service from Anil: friendly, attentive and knowledgeable, without being too pushy. Also clear and transparent about pricing, discounts etc.
September 2023 by Jane Woodward
Excellent help in store. I was kept fully in touch with the progress of my order. The delivery team - Alan and Alfie - was outstanding; careful, courteous and willing to meet my request.
September 2023 by Dave O'Keeffe
Mattress was very expensive and failed during the warranty period. No support from them other than tell me I had to pay to have it tested to prove it failed.
August 2023 by John Plumpton
I bought a bed from these 2 years ago and had a mattress go bad on me. I can understand their first thoughts were it is the customers fault. But they did send an independent specialist to assess, who agreed it was a manufacturing fault. For this reason, customer service wanting to make the customer happy, they get 5 stars. A lesson for any CS dept, you are the difference between a 1 star awful rating and 5 star awesome rating and repeat business.
August 2023 by Cherub48 Janet
I had Charlie serve me. He was absolutely great. He listened to what was said and what I wanted. I came out of there buying a bed that suited me and was very happy with the service I got. Looking forward to the bed being delivered. Thanks Charlie for a great service. ?
August 2023 by Andrew Young
Delivery team were friendly and polite. Handled my bed with the utmost care. The process from ordering to delivery, was without any problems.
July 2023 by veronica Benson
Andrew at New Malden was extremely knowledgeable, not pushy, explained the whole process clearly, including deadlines for any changes, he made buying a bed uncomplicated and finally he was charming! Thank you Andrew x
July 2023 by Canny Tse
Great buying experience there, staffs were detailed and patiently explained for our enquiries. Plenty of mattresses choice and good quality. Delivery team was nice, polite and considerable. But be aware once miss the first delivery, will need to wait longer than a week for next.
