November 2023 by Greg Dryer
Food was as expected. Server was working hard but the place was freezing. Raised it with manager and he was really not bothered. He just said the heating was broken and ?what do you want me to do about it?. I pointed out that half the customers were sitting with coats on and at least people should be notified when they come in. It?s really not my job to tell him what to do about it. Erm, that?s why he?s the manager and I?m not. Very disappointed. Left a bad taste.Update. When Copy and Paste really doesn't show you care!!Auto reply stating ...My name is [ENTER NAME] and I am the General Manager. If you'd like to discuss this further, please contact me at [ENTER PHONE AND EMAIL]. I look forward to speaking to you shortly.
November 2023 by Likkle Iggy
Its a nice place, the staff were friendly enough.Note: it's a pizza express, and I'm lactose intolerant I was concerned that my food choices would be quite limited. The menu is really catered for cheese lovers, so anything that didn't have cheese in it were few. The staff were very helpful in pointing out what was available, and so I stuck with those (plain doughballs and a salad).For those that like pizza etc, its a great place to visit and the variety caters for most people.Vegetarian options: the vegetarian section was quite small and vegans would need to doublecheck with staff.
November 2023 by Ioanna Xronopoulou
Very nice and clean restaurant .Our server Adela was very helpful and very friendly she made our experience unique!!!!We will come back soon.
October 2023 by Madeleine Beasley
Awful! Don't your waste time or money!Came in with 4 hungry children to an empty restaurant, took ages for staff to even acknowledge we were there, we were finally seated, out drinks took 20 minutes to come but before which we were asked to move tables as another large booking was coming in, they got our order wrong 4 times!!!!!! Twice for a pizza and served me the worst Spritz I've ever tasted, I sent it back twice by the third time I told them I dint want it and just to give me some boxes and my bill. No real apology or any attempt to compensate the mistakes or the fact we waited an hour for the rest of our food!Will NEVER visit again.Huge disappointment for the branch as the menu and location are lovely.
October 2023 by JB2A Podcast
Came here yesterday with some friends and really enjoyed my experience, good atmosphere and always great food from pizza express. I especially had a fantastic waitress by the name of Anna who was very welcoming, providing great customer service, care and attention to detail when serving us.
August 2023 by Mitesh Patel
What an absolutely fantastic evening at Muswell Hill Pizza Express! Our group of 10 had a brilliant time, and we're truly thankful for the wonderful experience. From the mouthwatering salads and dough balls to the scrumptious pizzas, everything was prepared to perfection. Huge thanks to the talented chef and the incredible staff for making our visit so enjoyable. We look forward to being back there soon! ???
August 2023 by Mahilet Tilahun
I visited Pizza Hut Muswell Hill last week around 9 pm to do a last-minute celebration with my partner and young baby. We frequent that particular branch because it's close to my house. Waitress Katie looked so unhappy that we were there even though there was an hour before closing time. We rushed to order and eat our meal so we could leave as soon as possible. Every time we asked for service, katie kept giving us an unhappy face or would pretend as if she didn't see us when we tried to get her attention. Katie finally told us, "You need to leave the restaurant it is 10 pm." I asked why she was speaking to us rudly, and if she can give me her name and ID number, she told me to JUST GET OUT its 10pm and walked away. Katie had to be told to get inside and stop talking by other members of staff as she kept on defending herself that she hadn't done anything. Katie clearly must have felt very confident that there were no consequences to her actions to be speaking to customers like this. It was a very annoying evening that spoiled our celebratory mood. Customer service was ZERO. I complained to pizza express and they offered to look in to the case and gave a £30 voucher towards our next meal however I do not know if attention was paid to the particular member of staff to fix her attitude towards customer service. I really don't know if I would visit that branch agai. I don't want to be boxed out of the restaurant next time if the same person is there.??
August 2023 by Magi St
The atmosphere was amazing, however, the food was nothing special. Extremely poor amount of toppings on the pizza and the spaghetti carbonara were served with overwhelming amount of bechamel sause.On the positive side Lasagna main was amazing.Furthermore, we?ve ordered some deserts, turned out that they serve Tiramisu topped with ridiculous amount of chocolate sauce.Last but not least when we received the bill, we?ve been charged twice for the Tiramisu and the Gelato so we had to ask a person from the staff to correct their mistake
July 2023 by Youssef Safadi
Adela is the reason why we come here. She is amazing and very cordial and kind. Our daughter loves her needless to say. The food is of course nice and the atmosphere is good. Adela is however, the reason why we come here. Other staff members are also nice and cordial. Many thanks for this experience Adela. We look forward to seeing you every time!!!
July 2023 by Dante Bortagaray
what a great bunch of people! we were a big group and they looked after us very well, food was great and really well coordinated with no-one having to wait. Cannot recommend more highly!Kid-friendliness: we felt very comfortable about having a baby in our group
July 2023 by Elizabeth Newington
Appallingly slow service and inattentive and vacant staff. The food was fantastic as always but please get more staff to cover the restaurant. We waited ages between each course and the bill took ages. Won?t be back again until it?s better staffed
July 2023 by Giovanna Piazza
Efatime (I hope I am not butchering your name!) you were a delight tonight thank you for your smiles, brilliant service from you and the rest of the staff, very appreciated!
July 2023 by Tati Lee
Best part was the food. Pizzas very tasty. Clearly the place is understaffed as it was really busy and only 2 staff. Who were more busy attending to large party groups than smaller tables with families. Had to wait ages for service, the bill etcToo noisy also
July 2023 by edison goga
I was today in Muswell Hill pizza express and I had a very nice experience.The food was delicious and the waitress Adela was really kind and the service was very good.Vegetarian options: They have a separate vegan menu that?s really nice
July 2023 by Suzette Smithson
Pizza Express Muswell Hill. Fabulous team working there. We took our 13-month grandson, they were so attentive, high chair for him. They knew he was hungry and quickly got him the dough balls before his spaghetti bolognase. He does a happy dance when he eats, more dancing than usual as he absolutely loved his mealKid-friendliness: See above note