February 2024 by Jim Hoggarde
Go to any other boots. Horrible staff
February 2024 by Janice Hills
As it is advertised that the pharmacy can help with certain things to save booking in with your GP. So I went in to this boots as it is very local, well I should not have bothered and just rung my GP and booked an appointment the ladies on the check out had to call the pharmacist 3 times before she stopped chatting and come out! She was unhelpful and RUDE didnt even look at me while I was talking to her she was dealing with something else on the computer and dismissed what I said before I even finished explaining! She told me I had to have a problem for 3 days at least before she can help! I would not recommend going here for help.
February 2024 by Gemma Hayde
Yet another Saturday standing outside at 9.15am waiting for them to openUPDATE YOUR OPENING HOURS. If your staff can't be bothered to turn up then change your hours. Some of us have work! Some people are old and less abled and are standing outside in the cold until Some bothers to come over! Staff just staring outside at us. By far the worst store you have & for customer service. I'd rather spend more and go to a smaller independent chemist from now on. This isn't a one off, this is EVERY SATURDAY!
February 2024 by Carol Houghton
The previous pharmacists and staff were really helpful but to say that the service has gone downhill in the last 18 months in every respect is an understatement. I've previously seen staff hanging around doing nothing while the phone rings off the hook. This evening the pharmacist and an assistant had a lengthy conversation whilst customers were kept waiting. When they finally finished their conversation I asked another member of staff to please let the pharmacist know that I would like to ask his advice. The manager intervened (to tell me that I would have to wait) in such a disrespectful and obnoxious manner (not for the first time) that I ended up walking out. The staff (including the manager) don't have basic knowledge of e.g. different ways of measuring/comparisons of dosages of vitamins (which is why I needed to speak to the pharmacist). I now only ever go in to Boots in Muswell Hill if it is the only pharmacy still open in the area and if it's a necessity. The manager seems to have an extremely over inflated ego. He was so rude this evening that I'll be raising a formal complaint with Head Office. Avoid if at all possible.
January 2024 by Fathi Sharif
De need more staff in pharmacy they take to long like 30 minutes
January 2024 by Rose
Arrived for flu jab to be told that my appointment was cancelled as they have no stock. No cancellation email or text. I have travelled here and have paid for the flu jab. Complete waste of my time, rude staff who lie and made up excuses about having the ?wrong number? for me so they couldn?t call to cancel. This is a joke as they send me reminder texts so clearly have my number. Would have been easy for them to just send a cancellation text or email. Should have read other reviews as seems as though this is a common experience for them to cancel with no notice.To make matters worse this is a second booking after they cancelled my booking for last month on the morning of the appointment?
December 2023 by Ewa Brown
Great services, very helpful stuff
December 2023 by Colin Lievens
Joined my partner on a little walk to this boots to pick up his prescription. As google maps has infiltrated every part of my life, I thought I?d give it a review. When in Rome, y?know.I asked him for his opinions and here are the notes I made from what he said:Been in there a lotFor such a small boots they have a great range of pharmacy and cosmetic items (pink hair dye, to name just one)They?re very understaffed. You can be waiting for up to half an hour at a peak time. it?s best to go when it?s quieter.Never had rude service in there but the staff often just seem tired. Just wish there was more people working here.Interesting placement because there?s two other pharmacies right near by.It?s the quicker of the two pharmacies in Muswell Hill and they generally get your prescription pretty quickly.Wish the recycling station was a little bigger.Then he just went on a tangent about the rap duo Outcast and the skits they include in their albums.
December 2023 by Lou
Nice lil Boots. Pharmacist always helpful and all the necessities in one place. Great additional sale stuff from time to time.
December 2023 by Shahrzad Bakhshi
Busy in the evening time, it's not easy to find a parking space around.
December 2023 by Maureen Ant
Although busy, the pharmacy did their best in fulfilling the difficult task presented. Medicine shortge causing stress for all concerned
December 2023 by Rachel Young Crandon
Took 20 mins just to pick up a prescription
November 2023 by Sanguino A
Slowest service ever. Rude and unprofessional
November 2023 by Anna Craig
Restock makeup plz
October 2023 by Ray Brown
Very careing and great service