September 2025 by Vivek V Majithia
I have been using Halfords Morden since 2022, and every visit has been an excellent experience. The garage is professional, reliable, and always provides great service.
Special thanks to Ms. Donna and her colleague Ms. Sarah, who are consistently helpful, approachable, and go above and beyond to support customers. Ms. Donna in particular always makes the process smooth and stress-free, showing real care and professionalism.
I highly recommend this garage to anyone looking for trustworthy and friendly service.
September 2025 by S Paj
Felt very welcome at Halfords Autocentre Morden.
Super friendly staff, customer service is 5* and just a nice all round experience, even offered me a cup of tea, which is a nice touch. Special shout out to Donna & Sarah - very knowledgeable on their products and service with a smile goes a long way! Highly recommend!
September 2025 by Laurence B
Had a flat tire in a hired Luton van. Enterprise were all over the place but once I was here the staff were super helpful. Very appreciative customer here. Special thanks to Donna and Sarahfor being so friendly and helpful.
August 2025 by Martin
Very quick and excellent service. Friendly staff and value for money. I couldn't ask for more....
August 2025 by Ron White
Good quick efficient friendly staff.
August 2025 by Dennis Sekwane
The staff made me feel comfortable and satisfied from beginning, great service???
August 2025 by Louis Fishing
Been going here for few years now with my own and my wifes car superb service always and brilliant customer service all the staff are really friendly and always go above and beyond to help cant fault them at all ?.
August 2025 by Dan Balles
Only a few places will provide a decent customer service like this. Well done folks, keep up the good work ??
August 2025 by Pedro Pina
10/10 great experience! Their team is always professional and on time. They go above and beyond to help their customers and I have seen this first hand for both myself and others. Thank you again!
August 2025 by Unal Kunter
I had a confirmed MOT appointment at this branch, booked via the Halfords online help chat and confirmed by email for 4:30 PM. After hearing a recommendation from a friend about the Morden branch, I chose to switch my original booking from another location.
Unfortunately, when I arrived at the garage, I was told that MOT bookings are not accepted after 3 PM?despite having a valid confirmation. The staff member on site blamed the Halfords central help desk and distanced the garage from responsibility.
What disappointed me most was the lack of any attempt to resolve the situation one off for the day. I wasn?t looking for an argument or compensation, but a simple effort to acknowledge the mistake and find a solution would have gone a long way. Instead, I was told to rebook for another day.
I left and cancelled the booking entirely. It's a shame, as the experience did not reflect the positive feedback I had heard, nor the customer service standards I expect from a Halfords-branded location.
August 2025 by Anthony Simpson
It's so good to visit a garage with such a professional and friendly staff ?
July 2025 by Jason Robertshaw
Fantastic service, did both mine and my partners car within 2 days. Excellent customer service ? ? Donna and her team are superb. will be back!
July 2025 by mark lammin
Reasonable transparent pricing , friendly helpful staff will them again
July 2025 by Sbandz
I paid £50 for brake fluid got home and my Brake fluid was Low again and Coming up to Service!!!! Im coming to think did they even do my oil changes on my car.
July 2025 by Amber Saville
Took my car in for a service and MOT. When we picked it up there was a significant crack in the windscreen. We went back in and told them, they tried to claim it was there when we dropped it off which it would?ve failed the MOT if that was the case. After weeks of chasing them to get this fixed, they said we had to arrange for Autoglass to come and fix it and they would pay for the repair. The day arrives for the repair and the payment wasn?t paid by Halfords, I therefore called them and it was agreed we would pay for the repair and invoice Halfords for it. 2 months later and they still us over £400. I?ve chased multiple times but seems they are avoiding us.
