March 2024 by Graham Goddard
Grim. Room interior was very tired, rips in chair and bed, curtain hanging off. You definitely don't see this hotel in the adverts. Someone (presumably another resident, knocking on my door at midnight and again at 2am.) When I intially checked in and went to my room, there was a maintenance guy in there. Got moved to another room. Shower temperature was inconsistent, constantly changing from freezing to boiling. £107 for the Saturday night was a rip off, plus £3 to access the Internet (in 2024?)Never again.
March 2024 by omar zourob
Avoid Avoid Avoid this hotelMy check-in experience at Travel Lodge was incredibly disappointing. Upon arrival, I encountered two female receptionists, one of whom claimed to be the manager. Unfortunately, her demeanor was far from welcoming, marked by a bad attitude and shouting. It was concerning to witness such behavior, especially from a manager stationed at the front desk?the face of the hotel.To compound matters, my room was allocated next to the lift, resulting in considerable noise disturbance. Despite requesting a change, the manager refused, displaying an alarming level of inflexibility. Additionally, she went as far as to block my room card and even asked me to leave the hotel when I persisted in my request for a room change.This encounter left me utterly dismayed. In all my experiences with Travel Lodge, I have never encountered such arrogance and poor customer service. I sincerely hope management takes this feedback seriously and implements measures to ensure a more hospitable environment for guests in the future.
March 2024 by Martina Simonetti
The location is one of the worst in the Travelodge chain. It is far from any bus, metro or train stops. Next door there is a car wash open 24 hours and therefore always men outside. We were two young girls and we didn't go out in the evening for fear of returning at night. Also in front there is an alley where homeless people sleep. It's very close to Tower Bridge on foot. The room was clean, but some lights didn't work, and the sockets were only above the desk, all far from the bed (as it is written in the room description). The window couldn't be opened. The wifi, even though we had paid for it, practically never worked. The elevator worked sometimes yes and sometimes not.
March 2024 by Jonathan Ainsworth
Room was not located in main building. Had to go outside through alley way to reach room, full off graffiti and seemed very unsafe. Room was clean yet bed sheets had no buttons so sheet fell of during night and woke up in bare duvet.In all poor quality hotel room no windows that you could open and walls were thin and you could hear everyone outside all night. I understand that this is a budget room but I felt for paying over £100 the service could of been a lot better
February 2024 by Malin
Overall a pleasant experience. The notice from the tracks can be very loud but earplugs are offered. There's also no bedside lamp, only the ceiling.Walkability: Very close walk to Tower Hill and fairly close to Monument, Bank and London Bridge.
February 2024 by Mark Ryan
Lift smelt of weedStaff friendly and helpful. Room a little noisy as we were on railway side..
February 2024 by Luca Lesci
Excellent location, very close to 2 metro stops.Good breakfast although not very varied.Friendly and helpful staff.Room never cleaned in 3 days but they brought clean towels every day.good price for London.
February 2024 by Andrew Lilley
Actually the worst hotel I've stayed in for a long time. Noisey, when receptionist offers you ear plugs on checkin you know there's an issue, right beside train track. Shower was cold and control broken. Glad it was only 1 night.
February 2024 by Amélie Peralta Martínez
Perfect both by the welcome, spacious and clean room. Complete breakfast and really perfect hotel
February 2024 by Master M - the real maximizer
regardless of whether it is a business trip or an overnight stay as a tourist.More than 5 hours of sleep are not possible here. Hotel is right next to the tracks and it gets very loud. Recovery looks different, earplugs don't help either!!!Rooms unkempt and with stains on the floor and walls!
February 2024 by pp J
Stayed on 30th Jan night. The worst hotel stay in London easily and I travel and stay quite frequently. They say that there maybe external noise but this was atrocious. There were rooms in the hotel but I was give 101 which is 12 feet max from the train line ...do not know how they got permission. Guess other rooms on that side would have the noise problem too. At 9:05ish pm i checked in...Slept 2_3 hrs only because of the incredible noise. To top it they had 1 teabag only provided ...one of the soap dispensers was empty and the toilet seat was falling off. AVOID and council should take note too and see if proximity issues can permit cancelling the licence of this horrible place. Disgrace on the industry
February 2024 by Ben Middleton
Never stayed in such a scuzzy place before, surprised they don't rent the rooms by the hour. Feels unclean, very noisy trainline next to the rooms, no bedside lights, sink didn't drain, toilet flush only half worked, shower took contortions to use, no shower mat. We booked a double and had two singles shoved together with separate single duvets. No one on reception when we arrived.
February 2024 by Riccardo Ferrari
Unfortunately the stay was terrible. The shower in the room did not maintain the temperature, changing from hot to cold automatically. We pointed out the problem at reception and they changed our room the next day, but the shower in this new room also had the same problem. At breakfast the food was old, we found the same things in the buffet for 3 days, really impossible to eat. The room was dirty. One morning it also happened that we put the card outside the room to ask for towels to be changed and when we returned the towels that had been left in the room were dirty! We went to reception to have them changed, and we also pointed out that the shower shampoo in the shower had run out and that we would like to take a shower. They asked us if we could shower the next day. FOLLY.To sum up, there isn't a single aspect I would save about this hotel. It's true that the location is good, 10 minutes walk from the metro, but the area is very noisy and busy.Forget it!
February 2024 by Mark Short
I know that a Travelodge is a budget hotel, and I have stayed in a few which are all a bit rough round the edges, thus is no exception. On a positive note, the room was relatively clean, the bed was comfy, and it's a 5-minute walk from Aldgate East tube station. The tower of London is close by too. Service was quick at reception. The negatives are the furniture is very tired, the sink was cracked and shower head riser was broken. The noise wasn't as bad as I was expecting. We were in a front room, so could hear the trains, but it didn't disturb sleep, and I'm not a heavy sleeper. Some noise from the road but no more than anywhere else.
February 2024 by Alex Emmanuel Binoy
Amazing staff. Terrible location. Wasn?t able to sleep due the loud passing trains.