September 2025 by Yoshalin Rojas
Small shop but has everything you need, staff are helpful.
August 2025 by Nora Saadi
Lovely staff Imran was lovely as was his coworker
July 2025 by Logan M
Staff will ask you if you need help, but won't take the time to actually help you.
The staff should have more training on what items are stocked and where they are, if they are being asked to help customers on the shop floor.
After the second time this happened within a minute, I left and got the rest of my shop at Sainsbury's.
Normally I go to Boots where the staff will help you if you ask, and leave you alone if you don't!
June 2025 by Pearl D'Souza
The security guard followed me all around the shop and was very blatantly staring. Made me super uncomfortable and didnt end up buying anything. There were loads of other people in the store but I was the only one being tagged felt super awkward and targeted
June 2025 by Safwan Rashid
Good service with a friendly smile.
May 2025 by big mundo
Small store but good selection of products.
May 2025 by Abu Mahfuz
Yesterday afternoon I was in Whitechapel Superdrug. Member of staff Tanzina was extremally helpful, received excellent service. Thank you
April 2025 by Ahmad Raza
I was very disappointed with the service during my recent visit. I paid with cash for a few items, and the cashier (Abdul) gave me incorrect change. Rather than acknowledging the mistake, the staff responded dismissively and started referencing CCTV footage, as if I had done something wrong. Choosing to pay with cash shouldn?t be treated as a problem, and it?s troubling that basic tasks like giving the correct change can?t be handled properly. The lack of professionalism and courtesy was surprising and disappointing.
March 2025 by jhon jee
I am writing to express my frustration regarding my recent experience at your Superdrug store. The manager, whose name I believe is Chris, displayed extremely unprofessional behavior. He followed customers around the store, making the shopping experience uncomfortable. His conduct felt discriminatory, and he lacked basic manners and professionalism.
Additionally, he insulted me today, which was both upsetting and unacceptable. If this behavior continues, it will undoubtedly harm the reputation of this branch. I am also considering leaving a low rating due to this experience.
I kindly request that you investigate this matter and take appropriate action. I look forward to your response.
March 2025 by Vio Jam
Diana was very helpful! Thanks Diana for all your help
March 2025 by Makena Kiruki
Absolutely horrible staff, I was accused of stealing by one of the employees while I was testing the already open lip liner. He then proceeds to tell me in the span of less than 5 minutes I was there I had opened all the sealed lip liners in the store and was stealing them. I told him that there is a difference between the sealed and unsealed lip liners and I had then told him to check me to see I had not taken anything but he proceeds to tell me to leave the store or I pay for all the lip liners refusing to check me. He told me to never come back again and he never wants to see my face there again. Absolutely horrible.
March 2025 by Hollie Monaghan
Says it opens at 8:30, staff inside on their phones, doing nothing laughing. Not letting g customers in. Horrendous customer service
March 2025 by shomon zaman
I went into this store, not so long ago. I must say I am not happy with the staff who work there. Treating staff with unpleasant manner, behaviour is terrible, no smiling. I asked for help, some have terrible knowledge of where things were stored and placed. All the staff need training on mannerism and good behavioural knowledge. It will do them a world of good. My wife was not happy and feels the same. Terrible store to visit.
March 2025 by Imadeldin Hussein
Vegetables with cheap prices. Kitchen equipment, the shops around selling women's clothes, and other Halal food shops
February 2025 by Jannice
Terrible customer service, wish I could give Zero stars, apparently the queuing system has ?changed? today to be two when it?s always been one, no doubt to accommodate a friend to pay at that very moment over other customers
