March 2024 by Maria Kibtia Mary
Worst customer service by the person named Sanjay....his behaviour will haunt you and stay with you...every time before I go there I pray that not to be served by him ??I don't know why he does that!!!Other till assistants are sweethearts....
March 2024 by Alexandra Badut
I was wondering how a post office can have such a low rating, but in fact that staff there is disgustingly rude, not even worth one star
March 2024 by Sarah
Jay is an absolute abhorrent man. There is no reason to treat customers with such rudeness. I came in to ask for some advice regarding a postage label and was helped by the white lady and the woman in hijab. For no reason, Jay gets involved and tells me to move to the side and that the shop doesnt get involved in online orders. I was simply asking for some help which the other workers didn?t mind doing. There is no reason to treat people in this manner and I will never be returning to this store. Learn some manners and customer service etiquette Jay. You?re a horrible man and have ruined my day for absolutely no reason. May God give you some knowledge in how to treat people.
March 2024 by Eman Ahamed
Great Service! I left my important documents here and they kindly sent it back to my address.
February 2024 by Mabs Rahman
Im writing this review and giving it a 1 star based on the reviews I have heard from my wife about how Mr Patel treated her friend. Pathetic guy
February 2024 by Shirin Akhter
If I could I would give NO STARS!The customer service is so poor. The owner who is named SANJAY is extremely rude and arrogant. He addresses his customers by saying '...Oi oi...wait outside' he has no manners. I have read his previous reviews and you can clearly see how everyone has similar problems and the problems stem from this man only. Even his responses to customer reviews, he does not apologise but instead so defensive. He needs to know CUSTOMERS ARE ALWAYS RIGHT.He attacks most vulnerable customers. His service and behaviour affects peoples mental health and wellbeing.
February 2024 by Shah
Really happy with the lady with the glasses behind the counter, lovely energy and customer service
February 2024 by Jamila Ali
A one star rating, is far too generous. The man at the counter is extremely rude to customers. His tone and behaviour is unfit for customer service to say the least. Unfortunately it appears from the reviews this has been the case for a while. It is clearly him that is replying to all reviews as the ?post office owner? and excusing his behaviour. Completely unacceptable and embarrassing.Reply: The deflection in the reply is even funnier, claiming that ?only certain people? make a fuss but having hundreds of 1 star reviews?
February 2024 by Naqeeb Ghazi
Beautiful customer service and excellent manners :)
February 2024 by alim77
The staff everyone is talking about his name is Sanjay. He is extremely rude, and very impolite as it is clearly reflected in the comments.Today I reluctantly visited the post office (i usually avoid going there because of that idiot) i was greeted by a young lady and asked me nicely how she could help, i needed to post two letters first class and with proof of posting, then that vile human Sanjay interrupted and tells me to go to the glass counter then remarks in a condescending way 'you never change' no context to it.He doesn't greet you and makes negative comments putting people down.I was close to switching his lights off today! and one day someone will. He better fix his behaviour.People don't waste your time going there and face that idiot of a person, i took a nice walk to Whitechapel post office, only 5 minutes away (0.4 mile away or about 600 meters).
January 2024 by Paul Gendle
I sold an item on ebay that was supposed to be posted for £3.49 second class with no signature. Philpott Street stated the cheapest available Royal Mail option was £4.69 2nd class signed for. I asked twice if this was the cheapest because ebay said otherwise but the staff confirmed twice that £4.69 was the cheapest, however I have now established the cheapest Royal mail option is only available on line and NOT at the post office. So the double confirmation £4.69 was the cheapest option was a lie! The post office offered no apology, acknowledgement of error or reimbursement. AVOID!!!!
January 2024 by Tea Katsitadze
Rude staff! Men shouldn?t work for public services!!!!!!
January 2024 by jakir husain
Worst behaviour almost every time from the INDIAN GUY & other white lady . So disrespectful, unmannered, uncultured.16-20 minutes Before they close , they allow some people in and some don?t . Seems discrimination.
December 2023 by Viviana Costafreda
The best Post Office ever
December 2023 by Maria Araujo
Very nice place very friendly people in this post office always get good service.Thank you