November 2023 by Loud Farts
Amazing service
September 2023 by Michael
Great service from Yacine in assisting me
March 2023 by STELLIOS ELIA
Be careful with dealing with this company. Returned an item unopened. Told I would get a refund to my credit card. After a week of nothing appearing went back and was told first person hadn?t processed refund. Told again that would get a refund. Still nothing. Tried getting in touch with company customer service but website and email links don?t work. Now having to go through hassle of credit card company. So save yourself the hassle and go with other more well known companies who are incidentally considerably cheaper.
January 2023 by Danny McL
Bad experience. Wanted something as simple as a replacement for a leaking under sink waste pipe. Two visits ended up with wrong sized components - despite bringing the original fitting. And my wife ended up with 3m of PVC piping that we couldn't use either.Finally I found the correct Franke component online and, wanting to give a local store a chance, instead of going online - I ordered it at this store.That was middle of the week "it will be here, from Stoke, on Monday, I'll call you then". Monday comes, I call them and the guy who took order is unavailable. Tuesday, called again, "yeah he'll call you back". No call back. Went over to store on foot just now to find item has not even been despatched from Stoke!!Pure timewasters! Avoid.
November 2022 by Matt Raerth
Great service from manager John when needing to replace a faulty pump under warranty. Expedited the part for same day replacement, saving my bar's weekend trade.
July 2022 by Constantine Papas
Great service! The lad there was so helpful when I was unsure about a part and managed to sort it out for me. Parking is a bit of an issue though.
May 2022 by Tanitha Reddy
The guy at the desk was helpful and patient especially given I was unsure on the parts required
May 2022 by Tom Risby
Great service
February 2022 by Roman Kaminski
No parking.
September 2020 by Chris Hart
Staff know there stuff and are helpful
February 2019 by Carolina Gutierrez
OK there's no parking so you may get a parking ticket. So far I haven't had any problems with this branch. They could do with more staff.
December 2018 by Dee Jay
Used them 3 times and won't be using them again! Don't have any knowledge on parts,no stock on simple items and are the slowest wholesaler I've ever used! Apart from that they're ok
October 2018 by abdi yusuf
Good lads working there very helpful got everything I wanted.
October 2018 by Dylan Boreham
Loving the service. .spot on
October 2018 by Ace Mentalcase
For crying out loud if you moved any slower Iâ??d been served last week your so dam slow yr make going backwards faster , useless