December 2022 by TI
Very relaxed staff and clearly they don't care about customer service. Never seen so many members of staff walking around clueless. Queues are long and rarely tended to.
December 2022 by Paul Huang
Ali provided great customer service when I stopped in to change some cash.
November 2022 by John wood
Staff don't care ....period !Better banks out there
July 2022 by Rukon Ahmed
Worse customer service i have received from this branch today. Staff was unprofessional and rude. They don't care about customer service.
June 2022 by Michael Page
Thank you to Jeanara and her team for helping my girlfriend VivienWe were both very impressed by the serviceAbove and beyondThank you
February 2022 by Tom K
6 staff members playing on their phones. 1 serving customers. NatWest. Here's your leaking money
December 2021 by Annabel Dixon
is there a way to give 0, staff in jeans and hoodie, super unprofessional arrogant staffs. They know how to make your day miserable.What happened natwest? For gods sake, stop punishing your customers!
November 2021 by S Rai
Worst queues. Had to wait nearly 1 hour to be served even though I was near the front of the queue. Worth travelling to the next branch located at Liverpool Street. Liverpool Street tends to have no queues and provide very good service.
August 2021 by Shobnom Ahmed
The queues are horrendous. I can understand about social distancing but they only let 2 people in at a time. And once you manage to get in there, the staff (including the manager) are so incredibly slow pace with their service. It's appalling that I felt I had to come on here and give a negative review. I feel sorry for any one who goes to this branch. I am willing to change my review only if I see changes.
August 2021 by S Roy
Worst queues. Had to wait nearly 1 hour to be served even though I was near the front of the queue. Worth travelling to the next branch located at Liverpool Street. Liverpool Street tends to have no queues and provide very good service.
September 2020 by A R
Your staff have lost control at this branch. Never ending queues, minimum 20 minutes wait to see someone, customers leaving in frustration. All this on a Thursday afternoon.
September 2019 by Franziska Rosenzweig
Long queue, one person to serve, none of the automats works to pay in. Every time I queue in this branch I get nauseous.
August 2019 by Lydia Rose Scott
Nice and polite staff member but not aware of the services that they should offer. I went in as a Natwest customer to get a piece of ID verified and they said that they didnâ??t offer the service and that other branches also wouldnâ??t. Went to the Natwest down the road and they were happy to help. Seems like the staff need more training on this
August 2019 by helal ahmed
One of the worst nestwest bank always have Long queue staff are unhelpful they donâ??t even have staff as wel.
June 2019 by rajon khan
One of the worst nestwest bank always have Long queue staff are unhelpful they donâ??t even have staff as well
