March 2024 by Hieu Bui
Friday lunch, a branch in a busy area with offices, restaurants and people, and they have 2 people working only. They used tongave 4 counters, plus some private tables and now all cut down to 2.Prepare to wait for at 1-2 hour in the queue if you go here. Horrible for Lloyds
February 2024 by Esteban Franco
THIS IS THE Worst service I have ever experienced. They have some IT department problems so they pass it on to the customer. So frustrating and irritating.
January 2024 by ZG 7505
As a tourist, I was able to withdraw 500 pounds with my card at the ATM in this branch, which you can't do at every ATM in London. I was happy here ??
January 2024 by Dhiral Gosarani
Amin in this bank was so helpful. He went out of his way and sorted my bank account queries
November 2023 by abdul ahad
One of worse service ever. Lloyd taxt me to submit my proof of id on nearest branch. I went to this branch today with my id documents but they said that, they are providing id verification service Between 9.00am to 10.30 am everyday but there were no notice about this in front of branch, google or anywhere else...It's a careless things about customers time and expectations.
September 2023 by Sajjad
The machine took my card and the staff member refused to check the machine to get my card. Worst bank that I have ever been
August 2023 by Emon Mirza
After weeks of not being able to access my mobile banking app I've finally been able to thanks to Jabir
August 2023 by Azim Mohammed
Excellent service provided by Jabir who helped me to open my new account. Thanks a lot
August 2023 by Raisa Kazi
Rude staffThey turn you away without even trying to listen to your request.Terrible experience.
July 2023 by Jahidul Hassan Jaigirdar
Thank you for your good service Jabir and helping me to open my bank account
June 2023 by laz
Had a savings acc with my fiancee here, the interest after a year was so pathetic that we just closed it. In the meantime the mortgage offer was for so ridiculously expensive, that I could only laugh. Where does the difference go?my Revolut saving vault pays a massive 3% on my GBP savings and 3,5% on my usd savings. and the payout is daily, no fixed term deposit, nothing, they just pay up for whatever is sitting there. good luck for the fools&tools trusting their money on the ones actually skimming them left and right. Tragedy.
April 2023 by Emily Williams
Banks have an obligation to let customers in before closing time. If your branches close at 4 and 5 pm, you?re closing before people even get off work. On the first working day after the long Easter weekend this branch closed early and refused to let customers in ahead of closing time. Would be helpful if Lloyds would get with it and like every other reputable bank in this country, put a deposit box on the outside of the bank so that we don?t need to even go inside. They should be better prepared for the end of day rush, especially on the first day of business after two bank holidays. Lloyds is antiquated and offers insubstantial customer service.
April 2023 by MD KHALID SAIFULLAH
Great service from all the staff in this branch especially Jabir who helped me to open my account!
April 2023 by Jubaer Ahmad
I was served by Jabir today at Lloyds Whitechapel branch. He was very nice to me and helped to get my financial statement. Thanks mate.
March 2023 by Farhad Ahmed
Soon as I walked in I was greeted by Joe fantastic customer service I have never deposited check before so I never had a clue how to use the machine Joe showed me how to use the machine so next time I can just go inside and use the machine straight away really helpful.