February 2024 by Wasim Suhan
My experience with them has been a top class, wonderful staff, always keen to help, assist some way or other. Yes they may not know everything about their offerings in the UK, but they always quickly find someone to help. I have been using ICICI Bank in India for a couple of decades, and for 14 years as a corporate customer too. They are approachable, always ready to help. Thank you team!
December 2023 by Sudha Gopal
Very worst customer service and not recommended for opening an account or doing the transaction
October 2023 by Karan Ahuja
This is the corporate office! Customer facing bank is in east ham among other locations
October 2023 by mahanand tamta
Why the customer care number says incorrect when you call on given number
July 2023 by vishal sinha
Excellent place, the team is very responsive and things can be done quickly. Be it India needs or NRI services or any banking needs
May 2023 by Mahesh kumar
Receive the call or improve your communication service. I ve been struggling to open NR account
April 2023 by Alankrit Gupta
As a new customer to ICICI , I am still facing lot of issues in opening an Account and the customer service is useless. Please think thrice before putting your money in this bank.
January 2023 by Harish Goel
Been trying to get my address updated. The customer care team seems to be out of sync with the requirements of the request. Filled the form in consultation with the customer care executive on call and confirmed multiple times with him if the details that he is asking me to fill up are sufficient or not. Submitted the form only to get a revert that some more details are required. After that, have been chasing the customer care team only to get a response that they are escalating to the concerned team which they told is the Harrow branch team. And the Harrow branch team is yet to take an action despite their ETA of 2 business days.
December 2022 by Anirban Roy
Worst banking service in my life. The customer service always telling lie to the customer. They don't know how to resolve customer issues. They always saying they forward your issue to respective departments but you don't expect solution.In my case they create issue with my funds. I don't know what they do with customers funds. ICICI bank is not good for helth.Think before use.
December 2022 by saurav anand
Pathetic customer service. I have used icici in both UK and India. And I am surprised by the incompetence from the UK team. For the simplest thing these folks take days and give stupid response. I wonder how are they even surviving in such competition. I will close all my accounts ASAP.
November 2022 by shruti mehrotra
Great support by Sayeed, he was very supportive and professional. Really appreciate the swiftness with which he helped us open the NRI account.
October 2022 by Paulo Rebelo
Worst bank service I ever had.I still don't have a credit card after Months insisting, and they claiming it has ben sent...I locked the account after 3 unsuccessful attempts, it has been 2 weeks, from my request to unlock, and I keep Not having access to my account...Support seems Not to exist on any issue.Do NOT recommend ICICI services at ALL!!!
October 2022 by Vinodh Aru
Set up an ICICI bank account with Sayeed Syed- he was professional and prompt with the home visit. Overall happy with the service.
October 2022 by Vachan omkar
HiI had a very good support from icici bankMr.Aldrin helped me to open bank account in 10 minutes.The staff is soo much helpfulHappy to be a customer of icici bank uk
October 2022 by Rupesh Kotapati
Thank you Sandhya Dave for providing best service to open account with ICICI. Really appreciate your time today.
