August 2023 by DisneyPixi
We came to London for my dad's birthday for the Gunpowder Plot experience so this hotel was in a great location, being close to the tube station and only a few stops from Tower Hill. On arrival we were given a drinks voucher for 3 free drinks to celebrate my dads birthday and even had a birthday card waiting in the room! Staff were so helpful and friendly, particularly Nusrat and Reenu!! Rooms were super clean and breakfast was very tasty, good variety! Looking forward to hopefully staying again in future!
August 2023 by Alessia M
Friendly and welcoming staff, both at the check-in with Bren and at the check-out with Fairouz. The hotel has a wide breakfast lounge providing a large variety of both typical English breakfast and continental one. The room was perfectly clean and it had a spacious bathroom. The hotel is in a 10-minute walk from both the DLR station (from Shadwell) and the Whitechapel station.
August 2023 by Segebaba
I arrived rather early (11:15am) to this hotel (not unusual for international travelers), but lack of care for an IHG Platinum guest was shocking, I was reminded that I arrived early after I told them upon arrival, I waited over 2 hours for the room and the room I got did not fit the specifications on my IHG profile. Another strange experience, I woke up sweaty at about 1am, the A/C had shut off, I couldn?t get back to the much needed sleep for hours. In the morning I reported to the front office, they said the hotel had set the A/C to shot after some hours at night. Did anyone realize how inconvenient this is for their guests. During my stay the emergency alarm went off, after rushing out of the room to the reception area I was told it was a test. Safety test is good if well executed, needless panic could have been avoided. The only good thing is the restaurant staff were very welcoming and the breakfast is really good for the price.
July 2023 by Michael B
The entire staff at this location has gone above and beyond to make our stay of 8 nights so memorable for my first visit to this lovely city. Flor greeted us every morning with such a warm smile and heartfelt ?Good Morning? and always asked about our day before and what we were doing today. The walk to the Whitechapel tube stop was very short and access to the bus station was just across the street. Two grocery stores and several fast food restaurants within the area. I would recommend this hotel to anyone!
July 2023 by yankeesrule88
Stayed here worst experience checked out same day! Avoid. Worst service, dirty rooms, not cool! Found another hotel local which was ace in every way. Only booked here as we arrived early and needed one night.
July 2023 by aroopk743
Great hotel! Particularly the front desk service staff was nice and accommodating. Reenu the front desk employee has been stellar with her customer obsession and insisting on highest standards to ensure our stay at the hotel!
April 2023 by frequentt248
Cosy and tidy room, comfy bed, friendly staff, high speed internet along with a decent price, no complaints. All you need for a short business stay. Breakfast was tasty and I was awarded with a room upgrade, too.
April 2023 by Funkygirl240004
Like always, I think the staff is what makes the hotel. My room had issues with air con, where it would turn off around midnight, and with windows being permanently shut it would make the room too hot to sleep in, resulting in poor sleep. However, the breakfast staff, Aygul and Flor, would turn my morning around. They're very friendly and helpful, and make sure you have everything you might need. Thank you both, for taking such a good care of me.
April 2023 by IH_UK
A great little find, set between Whitechapel and Shadwel, an up-and-coming area of east London. A traditional HI vibe, and a great breakfast. The bar staff are exceptional especiallyIshra. Rooms are a decent size. I visit most weeks on business and with a few exceptions prices are reasonable for London. My go to hotel in London.
April 2023 by Kevandkaren
This review is based on the hotel, its staff, food etc. The area was not the greatest, but i struggle to fault the hotel itself. A great welcome upon arrival & was made to feel like a teal valued customer. The rooms we were given were stunning. Very spacious with great bed, huge TV, workspace, fridge, robe etc. etc. The breakfast each morning was very good with plenty of choice again with impressive customer service.
August 2021 by paullegate
The new build hotel was quite striking and the lobby was quirky but inviting. I had a very nice welcome to the hotel where I was recognised as a IHG Spire Ambassador member and given a rundown of the facilities available as well as being offered either welcome amenity points or a free drink. My room was bright & fresh and was reasonably spacious, initially it appeared that there was no storage but due to clever design there was plenty of usable space. There was a desk fan next to the TV so that indicated that the aircon wasn't working but that turned out not to be the case and the aircon worked well throughout my stay. The bed was comfortable and the mini fridge was appreciated. The shower was powerful and complimentary toiletries were provided. The Holiday Inn London-Whitechapel totally exceeded my expectations due to the incredibly attentive and approachable staff members and good facilities. The hotel is in a good position opposite Watney Market and is a 5 minute walk to Shadwell DLR / Overground stations. It is around a 20 minute walk from Fenchurch Street.
January 2019 by Harry H
Great coral to visit. zaheer who works here is a great credit to the shop, professional and helpful. Fantastic customer service from him.
January 2019 by Misbah
The worse betting shop ever.manager black lady is so rude.arrogant.all the time on the phone.if you have a minor issue with the price or anything.she will just say GET OUT GO SOMEWHERE ELSE. that's why there is hardly anyone there.i m not going to that shop againLots of the regulars say that.Raj was best
