March 2024 by Chestnut Chen
very rude staff. shame on you.
March 2024 by S. Hossain
I went this Argos to change a faulty product type c charger, however, manager Mirza who teach me about manufacturers guarantee system. He is totally awkward and foolish to advise.People should avoid Argos because of this kind of manager who has no knowledge.If Argos retain this kind of manager they will loss their valuable customers.
February 2024 by Bahar Choudhury
I'm hoping this reaches the manager. I stroll to the shop to get some stuff for a beloved little one. Shirley and Jackie, the staff, were very wonderful. They extended support and aid.It was the nicest ten minutes of customer care I've had in years, and you definitely need more of these lovely people working for your firm... I hope you give them something this season.Regards
December 2023 by Chelsey Martin
Don't know what her name is but it's something like Afiyah she is the worst of the worst that works in argos, I'm actually in the process of speaking with the owner or head manger at argos because the way she talks to people is very rude! She obviously is a racist she didn't want to serve me because I was white she thinks she's some superior bengali queen when really she's a rat. Beware of this woman as I returned my item to argos and she said she couldn't refund me because the box was open wich is crazy because I took it back there sealed never been open I watched her with my own eyes open the box then said she's not going to refund me she was laughing at me while she said it I felt very upset her attitude towards me made me very depressed that day she obviously has a vendetta against white people. If u have any problems with her report her she needs to loose her job she shouldn't be in customer service if she has a problem with Christian's beware!
December 2023 by Mark Henry
Very bad experience as I went back to return a completely unused item and they refused to return it saying that it was not in a resalable condition
December 2023 by Tasneema Ahmed
Came here to pick up some beats. Very careless with the items during pick up. Came back to get a replacement because it was damaged and the sales assistant put through a return without saying anything even though I had asked for a replacement.I'll keep it short. They lied to me about being able to give me my product back after accidentally putting through a return. They kept ignoring what I was saying and continued to tell me the same thing.The sales assistant he was very aggressive in his demeanour slamming my items to read a barcode and in his tone of voice. Terrible customer service don't pick anything up from here or buy here.
December 2023 by Sayem Ahmed
Went there Wednesday evening. One of the Asian lady with glasses was very rude & arrogant. I don?t know whether she had a bad day or something but the way she talks is disrespectful . The attitude she?s showing is like she owes ARGOS. £50/60 won?t gonna make any difference to anyone?s life but if argos hired this type of employees definitely you will lose business. Lack of knowledge of the products & rules top of that aggressive attitude.
November 2023 by Mohammed Ali Haidar
Very rude sales assistant with the worst customer service skills refused my item to return. She told me to go to another store to return the item. So I guess it was returnable? Clearly they are not following the ?return policy? of Argos and just trying to push their problems onto other people instead of dealing themselves. Very unprofessional. Miraz being the team manager of the branch and zaina (sales Assistant) Zaina needs better training, and a change in her attitude.Whitechapel Argos inside the sainsburys branch has better customer service then this branch on whitechapel road
November 2023 by Russell Collin
Abysmal customer service. Would not accept a return despite item being perfect and packaging slightly torn open to see item. AVOID ARGOS. Useless staff. Avoid and buy on Amazon.
November 2023 by andrea delabella
Didn't allow me to return my item, even if it was well within my rights to do so.
October 2023 by Almantas Petkunas
Very rude sales assistant with the worst customer service skills refused my item to return. She told me to go to another store to return the item. So I guess it was returnable? Clearly they are not following the ?return policy? of Argos and just trying to push their problems onto other people instead of dealing themselves. Very unprofessional.
October 2023 by AG
All staff members are very good helpful and welcoming
September 2023 by Raya Fozlu
Very pleased with the service provided by lovely Zaina. She was very friendly and kind in helping me collect my order. Will definitely be returning to this store.
August 2023 by Touhid Ahmed
I work from home, and my keyboard was not working, I told my manager and the company ordered me a keyboard at the Whitechapel?s Argos to pick it up. While here, I collected the keyboard, however immediately I told the worker, this is not the keyboard that I want as it?s not the right keyboard for my PC, I asked the worker could I change it, the First Lady said I can and to browse the one I want, after I found one, the lady I spoke to was serving another customer, so I went to a different worker called zaina, she then refused to take the keyboard that I just got and did not allow me to exchange it, by the way I haven?t left the shop, I haven?t even opened the keyboard. Zaina spoke very rudely, I went back to the first worker that served me and she said, ?sorry she?s in charge, if she says no then it?s no? I asked why can?t I exchange it, she said due to not having the receipt, yet I had more than enough proof of order of the purchase, I had messages for my manager, the order number and collection number, yet Zaina would not exchange it, her customer service skills and communication was disgraceful, I saw a man asking for help to browse an item, she tried to communicate with the elderly customer however failed to help the customer, THEN minutes after the security worker was helping the customer and helped the customer order what he wanted. That?s not even in he?s job role, yet he?s doing it better then zaina. Zaina needs better training, and a change in her attitude.
August 2023 by Usama Ahmed
Went there today as I had an issue with a purchase Afzal was so so helpful and solved my problem he even offered me his personal charger to help me but I couldn?t take it thank you for your help
