October 2023 by Hamza Aziz
I recently visited Uni Qlo Wimbledon to handle a sizable online return. Turns out, they only offer exchanges for online purchases in-store. While I found this a bit unexpected, I decided to look around to make an exchange. However, my original order was in two heavy bags, making it quite a task to shop around. I asked one of the staff members if I could place my bags somewhere safe while I browsed, and she declined without giving any alternatives. It was clear she was more focused on her phone than assisting customers, which honestly made me feel a bit uncomfortable.Thankfully, another employee by the changing rooms noticed and offered to keep my bags nearby. I really appreciated that gesture and even ended up purchasing about £200 worth of items.But, given my initial interaction, I'm reconsidering my choices and might just prefer online shopping next time. It'd be great if all staff members were as helpful and attentive as the guy at the changing rooms.
October 2023 by Ryan
Love this Uniqlo due to the fact that you can get some great deals from the sale section, compared to the main store in central London/Oxford Circus.
September 2023 by Reece cash (uRrandomutuber)
Lovely member of staff helped me and my partner sort through all the jumpers to find the one we needed. Thank you!
September 2023 by leszek myszkowski
Went to the store today. Found members of staff and the manager very unhelpful. Overall very bad experience.
August 2023 by Emma Bobarnac
We went on Saturday with my partner to buy some items! We love Uniqlo, we shop from this brand since 5 years ago and we usually go to the one in Wimbledon or Regent Street!Unfortunately, every time we go to the one in Wimbledon the team is very lifeless, moody, and especially rude! Their customer service training must be not existing, or done by the wrong person! The 5 starts though, will go to an amazing person, Vlad, who surprised me and my partner! He was the most helpful, smiley and educated staff member we have ever met or will ever meet in an Uniqlo store! These kind of people makes you want to return to that store, not new collections!
August 2023 by Alexander Medina
Excelent. Very nice attention from colombian girl.
August 2023 by yp yp
i went into the shop and security told me no people allowed in the shop when there was a approximately 20 people in the shop ??
July 2023 by Mat?j Turner
Favorite shop. Super friendly staff and great clothes. Always looks tidy and welcoming.
July 2023 by Ruth Wood
Lovely casual clothing for all ages, good value for money.
June 2023 by Google User
Good stock, but disappointing customer service from staff - which is a big minus.
June 2023 by Holly O
We visited the store today about an hour before closing time. At 20 minutes to 7pm one of the employees (possibly the manager) became very abrupt and extremely rude to any customers still in the store. She was snapping at everyone in sight, telling the security guard to ?get these people out of here!? and overall screaming at the rest of the employees. Terrible, terrible experience and really frames the entire store in a poor light. I will never return - and there were several items my teenage daughter liked. She would have been a repeat customer, but for this woman and her off putting attitude.
April 2023 by Yellow Light
Staff member called Christopher was rude and argumentative even though it was clear he made a mistake. Great store was let down by a poorly trained staff member with a chip on his shoulder.
April 2023 by K A
Not impressed that goods bought online cannot be returned to store. Only exchanges allowed but it must be of the same value so waste of my time picking up in store and to return by post (not free!) I don't think I will be buying from Uniqlo anytime soon.
April 2023 by Joseph Samura
Staff member called Christopher was rude and argumentative even though it was clear he made a mistake. Great store was let down by a poorly trained staff member with a chip on his shoulder.
April 2023 by Pemmie Ryan
My favourite clothing store, good value for money,friendly service.
