March 2024 by N M
My daughter has tonsillitis and a temperature of 39.8, but we could not get an appointment with the doctor. The Pharmacist here agreed to see my daughter and prescribed her antibiotics. Great service, fast and efficient. Thank you.
February 2024 by Grzegorz Tabor
I don't recommend it, they didn't give me the medicine because they were waiting for the delivery, then they said that I had already taken the medicine and they ignored the matter, they promised to call me, they didn't call me, I have to ask the gp for a new prescription for this medicine.
January 2024 by Borce Gorgiev
Kelvin did a fantastic t job... Put me at ease as I don't like neadles ? he was great and reassuring and positive and professional
January 2024 by Kate Oppenheim
Poor service.
January 2024 by Lindsey Golding
I went into sterling chemists for advise today and have to say Rachel was so incredibly helpful and friendly. She was knowledgeable and put my at ease.She let me know my options and that they had a private doctors on site and checked they had availability for me to be seen there and then, when I decided I wanted to see someone. She then quickly sorted my prescription after my GP visit. Thanks so much Rachel, you?re a credit to the team there!
November 2023 by Mehul Patel
I have always received brilliant services from this Pharmacy when collecting my parents medication. Repeats are always ordered promptly upon my request and if something is out of stock the GP is emailed (not the pharmacies fault if they don't reply). The staff here are very kind and compassionate ensuring everyone receives a great service whenever I have visited.I suspect many of the poorer reviews are due to people going into the pharmacy to collect medication when they have run out then run into issues when there is a supply problem. Word of advice to those patients - don't leave it so late go a week earlier so that way if there are any issues they can be dealt with, it's all over the news about medication supply issues, be proactive about it.
November 2023 by Jana Bruwer
This pharmacy is so welcoming and friendly. My son?s regular prescription are taken care for not only through ordering but delivering with extra care. And although their stock has a really great range of products, they would source anything we ever required out of ordinary. THANK YOU TO ALL THE STAFF!
November 2023 by Usha Paul
I have always received excellent customer service with this pharmacy. Savita has always catered for my blister packs and made sure they are made in time. Thank you so much Sterling!
November 2023 by Karmondi Konnie
Best pharmacist ever! Such a kind and compassionate individual who takes her time in helping others. Thank you so much Savita for helping me today. Thank you for always going above and beyond with helping prescription queries.
October 2023 by MMAARTTE
Nationwide, there are logistical issues with medicine and sometimes there are problems amending prescriptions - in terms of dosage and recalculation of tablets. Despite this, Sterling Chemist always do there best, and often go above and beyond to deliver the best service. The staff are amazing and I will always be grateful for their service.Thank you ?
October 2023 by Amanda Taylor
Popped in today to see if could have a flu jab. Very prompt service. Kelvin was excellent in administering the vaccine. Didn?t even feel a thing
September 2023 by Pasu Siva
This pharmacy was readonably good a few months ago. Recently the customer service is atrocious, completely useless in communication(mainly sales staff). Pharmacist doesn?t communicate with the GP practice in case of shortage of medicine etc, so patient has to sort out by making another appointment with the GP practice, which causes not taking a certain medication for 3 to 4 days.
September 2023 by Faizan Sheikh
Extremely kind and helpful staff and owner! The team worked hard to resolve an issue with my prescription for which I am grateful
September 2023 by martine Clarke
I have been using this chemist for years however over the last couple of months there service has gone down hill. Repeat prescription wrong or items not ordered, always the Gp fault when the GP has not received the request. Rude staff when trying to sort out problem. I have now moved to another chemist as I need a reliable service and they could no longer offer this.
July 2023 by Colette Behr
Not good. Outrageously expensive. I was charged 5.99 for my product and five minutes later priced it for 4.50 in Boots. I called and they told me they would refund me. When I went in they said no as it was an OTC medication. Breathtaking markup.
