February 2024 by Donna Beasley
The Manager Rose Wells Refusing to allow postmen to deliver my parcel cos its large and she is scanning parcels to say I wasn't home to accept it. She sent a postman round to my address today to say she won't allow it on the van. Royal mail complaints department say she isn't allowed to do that as Royal mail have accepted it from the sender and it has gone through the whole network so Rose Wells the Manager has no right to reuse to let it be delivered and lie and blame me for it not being delivered. This Manager needs sacking!
February 2024 by Guangmei Chen
Completely useless service.Never trust them again.
January 2024 by luis enrique valarezo silva
very good company, but there are some workers who are not doing their job well, for example they are not knocking or knocking on the doors, they only limit themselves to leaving the collection paper, there needs to be changes...
January 2024 by Andrew McCrossan
Staff were extremely helpful and super nice !
December 2023 by Jolanta BK
The worst ever! They are not abble to deliver my parcel from over 2 weeks! They even don't call to door, leave a card! What I am paying for?
December 2023 by Yusra Suhail
I keep being told that they tried to deliver my parcel but I have been home everytime they have claimed to deliver it. No one rings the door bell or knocks. They have done this twice now and I still have not gotten my parcel.
November 2023 by Milica Raicevic
Appalling service! I've been waiting for more than a week for a small parcel to be delivered sent from the UK. When I got to their depot to collect it myself they said it's not with them but with the postman on its way to be delivered. This happens quite often. Previously when I went to depot to collect another parcel I asked what was the reason they couldn't deliver it I was told it's because the postmen are too lazy. So, they don't let you collect it from depot because the postman is keeping the parcel with himself refusing to deliver it and lying that they attempted the delivery but it was unsuccessful on the days I was at home and nobody attempted the delivery. Disgusting!
November 2023 by Tolga Ergin
My parcel was expected to deliver on Tuesday but they sent a message on Wednesday. (delivery attempted no answer) It's pure lie. I have all security cameras around home and I always home during the day. No one came from royal mail. Telling lie is probably another not work option.
September 2023 by Marina Zoraya
Always friendly, helpful service. Sorry to see reduced staff and hours.
July 2023 by Eugene B
Always helpful, always take care of the packages. Very happy I have it just 5 min walk away.
April 2023 by H Annuk
Standing here 10 mins. Two people ahead of me. 1 staff member trying to locate parcel of one of the clients and all other two seem to be chatting and laughing out loud in the back office while we?re queuing to be served. Enough said.
March 2023 by Louise Bailey
The staff are AMAZING and go beyond there job.Excellent service, efficient, welcoming and could not ask better.Sandra Burke was brilliant with her line Manager Harminder Assee and lucky to have them in the team. Jose Barbosa, Robert Clayton and Orazio Moylan where great. Real team effort and I'm very lucky to experience this great service.
March 2023 by Penny Spence
Lost my parcel after saying they had it. Speaking to employees was like torture. I gave up and never got my delivery which seems to have gone. Not world beating that?s for sure.
March 2023 by Mona Elizabeth
Royal Mail Wimbledon must be the worst post office in London. I have waited one month for my package. They sent me an email says they tried to deliver my package which is not true. I went all the way to their post office and could not collect my package since I did not have an ID on me, then later I got an email that my package was collected even though I never collected anything.
February 2023 by Zoe R
I use this delivery office to send Tracked parcels weekly, there have been slight delays in the past on some parcels leaving here as a result of strikes but never anything serious enough to stop me from coming here. Staff have always been friendly and helpful and Royal Mail is still 100x better than any other delivery service I've used.