January 2024 by lvca vxbes
Good coffee, good cakes, should have more decorations to have a more cozy and welcoming atmosphere. Chairs were stained abit and tables shoukd be wiped more. Babyccino should be 100% throthed but we found it has only had a thin layer on top and rest was just hot milk and some cocoa powder. Cheesecake was really good.
December 2023 by Andrew Davidson
Turned up at 5.10pm for an afternoon tea and they said they stopped serving them at 5pm even though they don?t shut until 7pm and they have all the items there they could have easily made one up.No wonder they?re closing their shops and going out of business.
November 2023 by P K
VERY rude staff and the cake we got for our daughter's birthday celebration was extremely dry. The £45 cake tasted like a £3 supermarket cake, clearly it was stale!
November 2023 by Mj Brooks
It's no wonder all these cafes are shutting. I just went in, sat down, waited... Waited... Waited... New customers came in and got served immeditaely. I'm a disabled woman. Clearly I didn't fit their image.
November 2023 by Alison Roberts
I ordered a drink and whilst waiting (ages whilst the two girls were having a chat) noticed how filthy behind the counter was. When she opened the fridge it looked like a health hazard. The girl making my drink coughed into her hand several times before and whilst making my drink without washing her hands and proceeded to put my drink on the counter without a word or even eye contact. I left it there as I couldn't stomach it after seeing what I had seen in relation to hygiene and food safety standards.
October 2023 by Murray Pearce
We were looking forward to a hot chocolate and cake with the kids but the place was so filthy we left and went elsewhere (all the tables). Staff came by to get empty cups looked completely disinterested and didn?t pick up on the need to clean which is why we left. Pity as it is a great location and the idea is good , but the execution is awful.
October 2023 by Art V
Thursday noon.Outside in big letters: ALL DAY BRUNCHInside: We don?t do brunch. At all.PS: 2 months later, Now they do brunch, but: the poached egg is absolutely cold and hard, not runny. Said that?s how the poached egg is supposed to be. The skillet is also dead cold - supposed to be hot.Did not eat this and refused to pay.Never again. Cursed place.
October 2023 by Tim FINDLAY-COULSON
Goodness! To think how Patisserie Valerie used to be, before it turned up on every high street. Visit today: utterly disinterested service, including non-existent welcome, to dirty and heavily stained tea-cup, tea-pot and milk jug?overall just tired and miserable. No wonder the current Google review number is 2.9. Seems pretty accurate to me.
October 2023 by Compass Shrugged
Went in for coffee and cake, came out with a haircut and new nails. A thoroughly confusing experience.
October 2023 by Mob Freelander
Horrible experience, I walked in the door 5 minutes after closing time and asked if they are still open. One of the employees approached me and hit me on the head with a metal bat and set me on fire. Would not recommend.
August 2023 by Rob Baker
Gone down hill, price are too high, cake was dry.. taste like a brick, coffee was weak.. for the price you pay you expect better quality instead of left over.. also manager needs to remember not to shout and tell staff off in front of a customer AND Customer is always right.. your coffee is weak.. end of!
August 2023 by J B
Like this shop although not as good as Paul?s. Sometimes their cakes taste like they have not been defrosted properly
August 2023 by Flyer49832490504
Absolutely awful. Looks great but is literally all fur coat and no knickers. Barely warm coffee. Dry and tasteless cakes. Bagel as tough as cardboard. Dreadful.
July 2023 by alison S.
Went for lunch yesterday using a voucher. Staff were pleasant and efficient. Had a lovely hummus wrap and two great cakes - Black Forest and cheesecake. The only disappointment was that the ?croque madame? looked a bit sad (v dry and limp as later in the day when we went) so perhaps the staff could check this before serving the ones clearly made early in the day and reheated. Otherwise very nice.
July 2023 by The Traveller Instagram: ZaSha_DXB
Good cake and tea a personal favourite of mine. The place is a little small but has all the bites you crave
