January 2024 by Ismail Ainur
The location was nice and cozy, we had to wait 2min for cleaning to have a booth instead of a regular table.The food was great and tasty. You can choose how the meat is seasoned and marinated. You have free sauces to choose from to get for your table.On the table there is a QR code that opens the menu and you can place the order online on the site and pay online or you can order at the bar to pay with cash.The chicken was very good and for dessert the Pastel de Nata was delicious.
January 2024 by Christopher Dias
Great local restaurant with handy parking. Plenty of space inside and excellent service. Ordered my food through the website and arrived very quickly. Good quality and food came out hot unlike at other Nando?s I have been to.
December 2023 by Charles Thakker
Came in a group of 7. The food arrived at various times. We all ordered and some started to receive food. The last lot arrived with cold chips, hard rice and wasn?t acceptable. By the time stamp on the receipt, we had been waiting 30 mins and this was raised with the manager. Zero apologies or accountability from the manager whose reply was ?2 minutes?.Just bad service by the team. Lack of communication. Seating took ages which would be understandable only if the serving staff communicated with each other. We had agreed with the hostess that a certain table would be for us once the diners left but was quickly taken by another server.Just bad all round. Best avoid and go to another Nando?s branch.By the owners reply to these reviews, they seem to take the stance of the manager ?Zero accountability? aka zero improvements.
December 2023 by V Patel
Hi my family visited Nando?s today and we could tell that it was one of those days that the food was not going to come on timeIt didn?t? after 45 mins the food arrived and was cold. We told the supervisor Kye who dealt with it perfectly. He remade our order again and did what ever he can to keep us happy.Hafeez was also a great polite helper.It could have been our worse meal but these two made sure it was completely the opposite.Well done guys
November 2023 by Alex Wood
Ruined by the criminal parking charge. Came shopped ate at nandos got fined 60 for staying 14 mins over 3 hours. .. never going this this trash again
November 2023 by David Toma
More than 45min and the food still not on the table. They focus so much on delivery and take out so the people in the restaurant are left out . Don?t eat here ever again.
November 2023 by Alex Cooper
Good atmosphere and quick service, encouraged to order and pay via app but was told that it's also possible to pay at the counter. Food was very nice and well cooked and seasoned.
November 2023 by AMIT EATS
The chicken tasted decent but seems to have less salt. The place was pretty cold and when asked were informed that's how it was. The main server was going about with a sullen look and there were no smiles or warm greetings. The person on the till was very good. The coke finished and for 20 mins it was not replinished. Overall for the money spend it was not a very enjoyable experience. Maybe a happy staff can change the atmosphere. The tables are also placed too close to each other.Parking: 3 hours free.
October 2023 by P Sis
No wonder Nando?s in Colliers Wood are left to chase flies out of boredom because their service is terrible with stubborn staff who insist on giving you chicken pieces that they like, rather than what the customers like. They just are lazy and tell you they?re so busy when they?re literally catching flies. So we all left without ordering so that they?re less busy and did them a favour. None of them are friendly and you feel like you?re a burden to them the moment you enter the restaurant. The so called manager was absolutely useless too. The place used to be our regular restaurant and never had issues ordering the same pieces before whether it?s packed or not. So seems like the staff today were not in the mood to do their job. Terrible and don?t bother going there and get them busy. They seem to be wanting to lose customers and close down the business. That?s what happens when you leave management to teenagers who don?t care.This is now additional. So we just went to another Nando?s and the manager there has told us, as customers we have the right to eat whatever piece of the chicken we like because we?re paying for it. She added that whatever we were told doesn?t make sense and there?s no such rule at Nando?s restaurants. So Boo to you Nando?s Colliers Wood. Booooo!!
October 2023 by Joao Ruas Bastos
Great service very friendly staff and wonderful food quite busy but great place to go with her family for a meal ?
September 2023 by Travelling 2022
Absolutely wonderful staff working on Wednesday 30th August 2023 around midday. Look after them well Nando's! Main meal and dessert was lovely!
September 2023 by Huma Javed
Low quality cold food after waiting 25minutes for part of my order. And than they ran out of loaded chips. So i was given alternative i chose chips and peas, which never came. Too many workers walking around not caring about hungry people. Worst nandos experience!
August 2023 by Marcio Piassa
Lousy service. A woman referred to as a manager was mistreating the delivery guys. I believe they are people and work as partners with Nandos! Very sad to see this situation, I hope it doesn't happen again. But I will not return to this restaurant. Slow and slow service. You guys should look more and improve service. Otherwise it's better to close the restaurant!
August 2023 by HackbridgeRes
Come to this branch often. Not sure what?s happened but the service and food was POOR. served us our chips and coleslaw and expected us to sit and wait til the mains we?re ready. I complained and they said the chips had only been out for five minutes. Am i meant to stare at them until their cold and our mains arrive? Not one apology for any staff about delay. When rest of food arrived 20mins later it was cold and chicken was dry. Not sure what?s happened at this place but won?t be coming back.
August 2023 by Usman Ali
Could do with tables being cleaned.Staff could talk less and actually work. Rater then standing in groups, the cutlery could use a good wash even better buy new ones or use wooden one with good quality. Oh, the chicken here is smaller than other nandos ?