December 2023 by wasim zafar
Slowest service in the world. Always shortOf staff and not trained staff. Which cost us time. KFC drive through means quick food.
December 2023 by Dharma R
How difficult is it to pack everything in the order? We ordered a Gravy Triple Bucket, and the popcorn chicken was missing.
December 2023 by Tariq Chatha
Place an order for takeaway very poor service and they packed the wrong order as well as the quality of food is below than everage.
December 2023 by Beverley Walker
KFC, in general, is not as nice as it was years ago, but it is still quite tasty. It can often be dry. The drive-through at Colliers Wood is generally slow. I asked if they were short staffed, and the guy said no. So, I'm not sure why they take so long. I wouldn't eat the chips without a drink as they are quite a challenge to swallow. But I guess they are made from fresh potatoes.
November 2023 by saima rajah
Hello lovely?s ?, nice flaming wrap all stars, popcorn chicken ?
November 2023 by Stephen McGlynn
Love the food but not the wait. Often I've waited over 25 minutes to get my food.
November 2023 by Zieshan Akhtar
Food was good and prepared fresh for a weeknight. Demand is good with a healthy queue, however 1x person on a checkout is dreadful. (I understand staff sickness and stuff can happen) however having the assistant manager on the till who looks shattered doesn't help service. Staff were barely coping getting food out ours was a bit delayed however was fresh and hot (credit where it's due). However short staff issues meant tables weren't cleaned and bins were overflowing. Not a great impression for families eating in.I give advantage to the fact my dad says this is not usually the case with the Colliers Wood branch. Taking that into account I believe I've been fair with this score.@KFC Colliers Wood. Please shape up guys, don't let experiences like this ruin someone's experience.Parking: May get busy be prepared to wait sometimes or park a little further out.Kid-friendliness: kids seating available (high chairs) and larger family tablesWheelchair accessibility: No steps, means it's accessible.
October 2023 by Mina Safi
We ordered the food takeaway. Once we reached home we opened the kids bucket and most of the stuff was missing. And for the adult meal the size of the burger was very small and there was no lettuce. And instead they gave us in the burger ketchup and the disguising chicken. And a pineapple which was in a horrible condition.Kid-friendliness: The popcorn box was small.
October 2023 by Tom Sp
Clearly understaffed / badly managed. Supposed to be a fast food restaurant, isn't it? 15 mins and they managed to get my basic order (3 items) ready - but they missed the drink completely. Took me another 3-4 mins to get that right. Won't
October 2023 by K Mistry
Needed a late evening quick bite to eat. Very quick service. Burgers seem to have gone smaller.Dietary restrictions: Halal chicken! Also have good vegan & vegetarian optionsParking: Free for two hours onlyWheelchair accessibility: Easy ground floor access
October 2023 by mahmood Jaumbocus
Look at this chicken, 2 pieces of thighs. Stale, overcooked or overhold. A reward system that doesn't work. I've been letting the excuses go on for sometime. Today was just terrible. Order taker arguing about my reward, I felt I was given the worst pieces of chicken.
October 2023 by Kaushik
Only one out of four order machines worked. Food was bit cold. The tables were dirty and the bins were full.When the cleaner came he was just wiping the table with damp cloth and all the food on the table ended up on the floor.The place wasn't that busy.KFC owner of the franchise you could do much better. Cleanliness is one of the most important customer would look at.Parking: Note parking is controlled by external company and time limited of 2 hours free before you have to pay for the parking.
October 2023 by Naomi Clark
Waited more than 15 min for food and when it was presented it was incorrect. One item was swiftly added, but had to ask twice for the last item, only to be acknowledged then ignored by two seperate staff members..
October 2023 by Sharon Geer
Because it's a drive through as well you seem to wait longer for your food . Plus I feel that they deal with the delivery drivers more quicker then the customers in the shop.
October 2023 by Yusuf Vali
This place is extremely dirty wont be returning again. Am surprised its allowed to stay open. Even more surprised that the franchise has not been closed down. Dirty tables and floors are sticky all
