What kind of staff is working at Café Nero? I usually enjoy getting my coffee from this place and have been a regular customer, but after today’s awful experience, I will never return to this horrible location. The staff was completely unprofessional and clearly lacked any training or customer service skills. It felt... read full comment
August 2025
Dear Manager,
I am writing to express my concern regarding the service at your Wimbledon branch. I recently visited the café and was very disappointed by the experience.
The staff on duty appeared to lack basic training and professionalism. Despite a long queue of customers waiting to be served, several team... read full comment
August 2025
Maimoona definitely made our day today! She makes the best coffee ever in Cafe Nero. We had two salads, two flat whites, one cortado, and lemon cheesecake. And her coffees were the stars, undoubtedly! To me, Cafe Nero coffees were always overroasted or bitter until today. I recommend you ask for your coffee from her.
