Bicycle Stores in Merton and Wimbledon, Greater London

“I didn't purchase on this date as I just went to browse, but I had a chat with the store manager and he was very helpful and had very good product knowledge, he is well informed and knowledgeable on bikes and bike parts, as am IGood experience overall”

“I came in to purchase Nike Pegasus 40 trainers for an upcoming marathon. I used a gift card, which there were some issues with, which required multiple visits. So why 5 stars? The service each and every time was incredible. Extremely helpful staff, and a manager that even went to the lengths of making a call to the gift card's HQ to sort out the problem. There were multiple staff members who went the extra mile for me in store, which is a testament to the leadership there and the overall team culture that's been cultivated. But I have to give a special shout out to Takiyah, who not only took care of my order in store in an apt, patient and friendly manner, but I also observed her (as she helped me, on a busy shop floor) say she would help the customer behind me with a stock enquiry on a shoe. She could have said "I'm busy" or "wait for my colleague" but her proactiveness in that moment warranted a review from myself! This young lady is an asset to your team, and I hope she is celebrated, amongst the other fantastic staff in store. Thank you :)”