December 2023 by Jedge Pilbrow
The staff at this branch of Barclays are superb. We had several problems trying to access our account and received the most amazing customer service which ensured we were able to get what we needed. A special thanks to Dahlini for her patience and sense of humour.
November 2023 by Pete Mitchell
Absolutely a waste of time
November 2023 by Phil
I don?t often write positive reviews of banks and I thought why not. This was a very positive experience, it took about 5 minutes overall from coming in until a transfer I needed to make was done, thanks to Mary Richmond. Professional, polite and efficient.
September 2023 by Channon
Not sure why the reviews at this place are so low, the staff were absolutely lovely and helped me the moment I stepped in. I didn?t get a name, but the gentleman who helped me upgrade my account was so patient despite all of the technical difficulties happening and was incredibly helpful. Thank you so much!
July 2023 by Satheeswaran Kanagaratnam
One of the worst branch that I have ever been toOne staff at the desk and everyone else if busy having a chit chatHad to wait for them to approach but didn?t happen hence I have approached and asked for helpNot being helpfulNot worth a visit again
June 2023 by Phil Chester (Phil)
Absolutely shocking. If this is the face of modern day banking God help us.Waited 45 mins to see someone, thought we were in a queue of people until others who arrived after us started going thru' only got to see someone when we complained.Avoid !! (Should get zero stars)
April 2023 by Niall Farrell
Counter closes at 2pm but says the branch is open til 4.30pm. You'd think it would be a good idea to mention this somewhere?
April 2023 by Mutya Zantua
This bank is not very friendly to the customers and not very accommodating
November 2022 by Chacha Plant
Should be 0 star. Outrageously bad customer service. No customers in the bank just 7 staff members having a chat so you would think staff were available and willing to help. I wanted to open a savings account which on Barclays website states you can do this online or in store. I wanted to do this in store. I managed to get the attention of SHANICE what I can only describe as the rudest person and needs to have an intensive course in customer service, or just how to speak to people generally. I was given a filthy look and she point blank refused to help me stating you can only open accounts online or via the app and if I needed information I can read it on the website. This is not true as I phoned up to complain after I was harshly ushered towards the door and was told that I could have opened the account to my frustration. Absolute unprofessional mannerless ugly little girl.
November 2022 by William O'Reilly
Kind staff there returned my wallet, IDs and football season ticket when it was found in the road. Got it the next day. They went above and beyond. Thank you
October 2022 by Bon Cleaver
Friendly branch, very helpful and also dog friendly which is a bonus
October 2022 by Stephen Lewis
Ok service but suffers in that they did away with all cashier so queues can build up if yoyr behind a queue of not so tech save OAPs trying to do more complex banking
October 2022 by Aris Ng
Ramesh was an absolute angel in helping to solve issues of the bank account. He was able to solve all the problems within 20mins and sent me home super happy and worry-free ! Ramesh, thank you so much ! :)
September 2022 by Surfer
20+ free parking spaces at branch at all times, but they won't allow disabled customers nor the elderly to park there, there's NO street parking. But they do allow "friends" to shop locally and park, as evidenced by non-staff driving off with shopping bags.
July 2022 by Anne T
I would give a zero if it were possible. After 46 yrs of banking with them I am now leaving and switching to any other bank that can give a d*mn.
