March 2024 by Ellen Silbermann
Been a fan for 20 years!! Have a favorite camp jacket with embroidered back - must be 15 years old, get compliments every time I wear it. Love the staff - now I shop the NYC store which amazingly opened across the street from our apartment ?
February 2024 by Ben Roberts
Perfect service from the team today as always ? setting an example for other stores in the area
January 2024 by Efsane Askin
I am very disappointed by the quality and fit of Y3 black suede sports shoes: unisex sizes are totally wrong, every major brand has consistent sizes except for Adidas shoes! The fabric (suede leather) looks very old and hairy after 1 wear, the shoe stretches and becomes a size too large and 2 sizes too wide after few wears. I almost think they are mens shoes. It is very expensive for such a terrible quality. Better buy Gazelle or normal Adidas, never Y3
October 2023 by Bruna Neves
The team is amazing. Such amazing costumer service and friendly staff. The store has a nice layout and the clothes are just amazing ? (all we can expect from such a great collaboration)
October 2023 by Giorgia Zago
I went last sunday to change 1 shirt bought 10 days before. Unfortunately I found out the shop has 7 days exchange and no refund policies. What a shame I went down to London just for this and the kind salesmen couldn't do anything about it. I understand it wasn't staff's fault as it's a company rule and I didn't ask to turn a blind eye but considering I have been a regular customer for the last 6 years, spending good money each time, and moreover all big shops in London have 1 month return time, I find it ridiculous Y3 cannot change it.
April 2023 by N Jale Erentok
Great service.
January 2023 by Ali Dashti
Is was a very nice team thank you very much mr.Ty
October 2022 by Andrea
Is this phone number right? I've been trying to call all day..
September 2022 by Benjamin Sillah
My experience has been superb; the lady who walked me through the different sizes and fits for me, (Hannah K) has been so helpful and given me such great customer service. Thanks so much :)
January 2022 by Paul Parkinson
1st class customer service. ?
October 2021 by Andrew Edwards
Store is great, staff is great. Mo always goes above and beyond
June 2021 by Gianni chiavaccini-wright
I have been isolating for many months over COVID-19. It's had a bad impact on my mental health. The first time I went out to window shopping was on Saturday 1st May.I came in Y-3 looking for an old perfume from Yohji Yamamoto.I came in for a look around but I wasn't feeling well. I ended up buying clothes and then suddenly when I realised it was a mistake, it was too late.i saw on my receipt they DON'T do refunds.I've been trying to explain to them, as well as head office: Hervia. Really stubborn and unhelpful. I'm now left with the expensive mistake and clothesI don't want . The Directors were equally stubborn and unhelpful. Such a bad experience. No one should be forced into this terrible situation and manipulation.
June 2021 by Kingswood Estate Agents
Very helpful staff, nice shop, clothes are very high quality.
January 2021 by Paul Fahey
OMG leave wallet at home when you go. Amazing stuff
January 2020 by ???
The best shopping experience at Y-3 stores (better than japan & taiwan)
