September 2025 by Zac Bailey
This is a very convenient supermarket, they are everywhere in London
August 2025 by Mai grey
Oh dear, what a shambles. popped in for dog food and of course left with loads more. When. I was first being served the not so lovely lady behind the counter could not have been less helpful. Sadly I didn?t get her name as her hair was covering her name tag but it began with a M. Sullen and not passing paid for items to the front, had to reach under the screen. So there?s that.I live round the corner, so when I got home I discovered that I?d been overcharged for 3 items, so I had the opportunity to return and correct this oversight, although it being a Tesco express I wonder how many people leave being over charged and do not have the ability to return.
When I went to the counter I pointed out what had happened less that?s 20 minutes ago and the lovely lady refuted what had happened, saying that I didn?t know how to read the receipt, but I pointed out that the over charge is shown as a separate charge. Then after 5 minutes of discussion finally agreed that I had been overcharged but got the amount that I had been overcharged wrong.However no acknowledgement was made nor an apology for the waste of my time for her initial error of overcharging. Finally a second worker came in and they discussed what was happening, in a different language in front of me. I asked if they could speak English as I didn?t understand what was being said and it concerned me. The manager on duty finally came along and authorised the refund, which had been miscalculated on various occasion and even then I had to point out what the correct amount was. Not at any point did lady M apologise, her co workers did but just kept repeating ?thank you mam? even after the manager on duty asked to apologise for the error.My understanding the general manger Rosie will be back on Monday and I will be getting in touch.
I went to collect dog food and the Tesco representative escalated a situation into something it didn?t need to be. Terrible customer service and despite it being my local Tesco I won?t be returning.
July 2025 by Jody Stone
Today a man was trying to steal and staff stopped him. The man went mad and started to attack the staff and isle by isle smashed the shop up. The customers including myself and young child was terrified as we were stuck in the store and was moving around the store to find safety. The staff were amazing! They done all they could to contain him and keep us safe and get us out safely ,even trying to calm my terrified child,even though they were still being attacked by this man. I can?t praise them enough for there actions today. Thank you all very much
June 2025 by Sav
I was sick and went to buy cold medicine, was told I need an ID but didn?t have it on hand, that?s fine. I come back the next day to buy it, takes ages for anyone to come and accept it, and when they do, don?t even check my ID. Please get your policies straight ?
June 2025 by Serena Betti
Rude stuff, Evri machine never works, bad organised
One of the aisles always stinks
June 2025 by ceren
Very rude employees
May 2025 by M T Bhebhe
Customer service is okay
April 2025 by John
Salted Cashew Nuts. Just jumped from £2.60 to £3.10 today in this store.
Will not be visiting Tesco any more.
February 2025 by Ahmed mzoughi
I came to take tobacco and I was with my friend he asked for the ID I show him mine but he said no you are not allowed to take the packet
And the manager wasn?t talking politely
Very disappointed
February 2025 by Elliot Christmas
Called to ask if the evri printer was working and they hung up on me 5 times
December 2024 by Arsh Deep
The cash counter person isn?t accept the id from the mobile phone photo(its so silly,disrespectful,discusting)
December 2024 by Callum Amor
Every time I go to this branch, I regret it.
December 2024 by Tayfur Keles
Today the manager there ruined my psychology, she is very disrespectful, she doesn't even know how to talk to a customer, if you don't want your day to be bad, I don't recommend you to go to this branch.
December 2024 by Deltay hajj Ltd
When I went to Tesco this morning, Roza treated me very badly. It is not right for a manager to behave this way. I do not recommend this branch to anyone.
December 2024 by Özlem Arslan
Very Bad customer service
